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My huawei se screen isnt touching and i bought less than a…

Customer Question
My huawei se screen...

My huawei se screen isnt touching and i bought less than a week ago

Technician's Assistant: What Huawei product do you have?

Huawei SE

Technician's Assistant: What have you tried so far with your Huawei product?

Reboot , i factory reset it. everything works except the touch screen theres sound and a display

Submitted: 4 months ago.Category: Consumer Electronics
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Answered in 2 hours by:
3/13/2018
Electronics Technician: Richard, Customer Service replied 4 months ago
Richard
Richard, Customer Service
Category: Consumer Electronics
Satisfied Customers: 47,275
Experience: Over 20 years fixing Electronically devices
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

To check, when you did reset it, did it remove all the data so it was returned to being a new phone?

Please let me know

Thank you

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