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Harry, Customer Service
Category: Consumer Electronics
Satisfied Customers: 3302
Experience:  IT at Justanswer
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I just added the firestick to my hdmi field in all the

Customer Question

i just added the firestick to my hdmi field in all the answers. I did not know that I had to pay for amazon account. I have already sign with Netflix, I have to pay for this one to. Linda
JA: What's the brand and model of your product?
Customer: fire tv stick, amazon
JA: What Amazon model do you have? How old is it?
Customer: just got it today
JA: Anything else you want the TV Expert to know before I connect you?
Customer: not at the moment
Submitted: 8 months ago.
Category: Consumer Electronics
Customer: replied 8 months ago.
i hope this is a private site with my credit card. Linda
Expert:  Harry replied 8 months ago.


Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Customer: replied 8 months ago.
i am returning the fire stick.. I am already paying monthly to Neflix.. just trying to connect my computer to my tv to watch Netflix. I am concern that all the private information was put on firestick trying to do that. how do I m
delet my information on my firestick?. Linda
Expert:  Harry replied 8 months ago.
  1. On your Fire TV device, click Settings
  2. Scroll over to the right and click System
  3. Scroll down and click Reset to Factory Defaults