Consumer Electronics

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My Fitbit is still tracking yesterday's miles, Just this…

Customer Question
My Fitbit is still...

My Fitbit is still tracking yesterday's miles

Technician's Assistant: I'll do all I can to help. How long have you been dealing with this?

Just this morning

Technician's Assistant: Do you plan on doing the work yourself?

Depends on how difficukt it is

Submitted: 4 months ago.Category: Consumer Electronics
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Answered in 4 hours by:
3/12/2018
Electronics Technician: Pete, Electronic Engineer replied 4 months ago
Pete
Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 20,328
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Electronics Technician: Pete, Electronic Engineer replied 4 months ago

The Fitbit should restart at midnight (depending on using the correct time zone).

Try restarting the Fitbit:

  • Plug your charging cable into your computer.
  • Plug your Charge into the charging cable.
  • Press and hold the button for 10 to 12 seconds until you see the Fitbit icon and a version number on the screen.
  • Let go of the button.

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Please take a moment to rate my service 5 stars and press Submit at the top of your question page; tips appreciated :)

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Pete.

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Customer reply replied 4 months ago
What button? Cimputer is on and Fitbit is connected
Electronics Technician: Pete, Electronic Engineer replied 4 months ago

There is a button on the side of the Fitbit.

Can you see it?

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Customer reply replied 4 months ago
The time is correct. It's the mikes and steps and calories that are wrong
Electronics Technician: Pete, Electronic Engineer replied 4 months ago

Sometimes a glitch can cause this and a restart usually resolves it.

Have you tried restarting the Fitbit?

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