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We purchased a DVD Recorder Model DMR-XW385GLK way back in…

Customer Question
We purchased a DVD...

We purchased a DVD Recorder Model DMR-XW385GLK way back in June 2011.

Technician's Assistant: Who makes your media player? How old is it?

We are still very pleased with this unit although lately the remote is starting to give us problems. Is it possible to purchase a replacement remote?

Technician's Assistant: What have you tried so far with your media player?

The remote works erractically and sometimes is dead!

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

No simply can I purchase a replacement remote!

Submitted: 5 months ago.Category: Consumer Electronics
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Answered in 13 minutes by:
3/11/2018
Electronics Technician: Louie, Technician replied 5 months ago
Louie
Louie, Technician
Category: Consumer Electronics
Satisfied Customers: 13,492
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Verified

Hi and welcome to JustAnswer; an independent site with members providing product information, repair tips and technical assistance as a form of paid Q & A service.
My name is ***** ***** I'll be assisting you with your question regarding your "...DMR-XW385GLK...remote..."

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Electronics Technician: Louie, Technician replied 5 months ago

Initially, would a LINK to an online store offering this remote serve your need?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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