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Have WS-6010U-IT Works fine. 11/30/2017 Problem is

Customer Question
Have WS-6010U-IT Works fine ...

Have WS-6010U-IT Works fine

Technician's Assistant: How long have you had your WS-6010U-IT?

11/30/2017 Problem is TX62UTH-IT Sensor no longer works

Technician's Assistant: What have you tried so far?

Sensor is dead

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

Can I change Sensor batteries

Submitted: 4 months ago.Category: Consumer Electronics
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Answered in 1 day by:
3/10/2018
Electronics Technician: Harry, Customer Service replied 4 months ago
Harry
Harry, Customer Service
Category: Consumer Electronics
Satisfied Customers: 2,605
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 4 months ago
my LaCrosse weather station WS-6010U=IT works fine. The outdoor Sensor TX62UTH-IT is dead. As a result no outdoor readings on the WS. I have replaced the batteries in WS with 2-AA. My instructions say " Sensor alkaline rechargeable batteries NOT replaceable" If you cannot replace batteries, how can it work??
Electronics Technician: Harry, Customer Service replied 4 months ago

Internal power cells cannot be replaced; only their customer service can send you a replacement sensor.

Please call LaCrosse at(###) ###-####for a replacement sensor.

My goal is to give you the best experience possible! I hope I have earned a 5 star rating! Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave today. If you need more assistance, please use the reply box and let me know.

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