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I have your phones and they say line in use. I can't hang…

Customer Question
I have your phones...

I have your phones and they say line in use. I can't hang them up

Technician's Assistant: What's the brand and model of your product?

KX-TGG372

Technician's Assistant: What have you tried so far?

Pushed off on all four phones. Called comcast, they couldn't help. took out batteries and replaced. pulled cords and replaced.

Submitted: 4 months ago.Category: Consumer Electronics
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Answered in 2 hours by:
3/9/2018
Electronics Technician: Richard, Customer Service replied 4 months ago
Richard
Richard, Customer Service
Category: Consumer Electronics
Satisfied Customers: 47,276
Experience: Over 20 years fixing Electronically devices
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Please remove the power to the base unit and the batteries from the handset

Then wait 10 minutes, connect the power to the base unit, put the batteries in the handset and tell me if it then functions correctly.

Please let me know the results

Thank you

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Electronics Technician: Richard, Customer Service replied 4 months ago

Richard

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