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I lost the combination and the key to my safe I would like…

Customer Question
I lost the combination...

I lost the combination and the key to my safe I would like to open it

Technician's Assistant: Who makes your safe or home security system?

Sentry Safe the model number is *****

Technician's Assistant: What have you tried so far with your home security system?

I can't try anything cuz I need the factory code to reset the combination

Technician's Assistant: Anything else you want the Security Expert to know before I connect you?

The model number is ***** W8 55609 astric

Submitted: 4 months ago.Category: Consumer Electronics
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Customer reply replied 4 months ago
Do you have an answer for me
Customer reply replied 4 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 4 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 2 hours by:
3/9/2018
Electronics Technician: Harry, Customer Service replied 4 months ago
Harry
Harry, Customer Service
Category: Consumer Electronics
Satisfied Customers: 2,578
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 4 months ago
I need help getting into my safe
Electronics Technician: Harry, Customer Service replied 4 months ago

You can request a new combination code online here: https://replacements.masterlock.com/lost-combo

or you can call over the phone at 1-***-***-****

If you have any questions, please let me know otherwise if you can take a minute and use the rating system to rate our session as 5 stars and press Submit so I am credited with helping you.

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Harry
Harry, Customer Service
Category: Consumer Electronics
Satisfied Customers: 2,578
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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