Consumer Electronics

Electronics Repair Questions? Ask an Electronics Technician

Ask an Expert,
Get an Answer ASAP!

I have internet service but no e-mail. E-mail appears to…

Customer Question
I have internet service...

I have internet service but no e-mail. E-mail appears to have quit about mid-afternoon with no other issues noted with connectivity.

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Comcast is the provider but I do use Outlook. However, I have gone back into my Comcast account and there are no newer e-mails there either.

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

If that is all you need, I am good right now.

Submitted: 5 months ago.Category: Consumer Electronics
Show More
Show Less
Ask Your Own Consumer Electronics Question
Answered in 3 hours by:
2/16/2018
Electronics Technician: Richard, Customer Service replied 5 months ago
Richard
Richard, Customer Service
Category: Consumer Electronics
Satisfied Customers: 47,276
Experience: Over 20 years fixing Electronically devices
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me with which program you access email with?

Please let me know

Ask Your Own Consumer Electronics Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Steve G. Your Own Question
Steve G.
Steve G.
Steve G., Engineer
Category: Consumer Electronics
Satisfied Customers: 2,358
2,358 Satisfied Customers
Experience: VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

Steve G. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Steve G.

Steve G.

Engineer

2,358 satisfied customers

VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

John

John

Engineer and electronic enthusiast for more than 12 years.

228 satisfied customers

I am here to help you!

Russell H.

Russell H.

Service Tech

4,832 satisfied customers

8+ years of professional experience

Louie

Louie

Technician

4,619 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Greg A.

Greg A.

Engineer

1,394 satisfied customers

Engineer / Consultant

Rod

Rod

Systems Engineer

1,319 satisfied customers

FCC Commercial Licenses, BSCS, ASEET, 40+years Electronics & Communication Systems

Martin

Martin

Engineer

1,248 satisfied customers

16 years, include works in aluminium plant, industrial machinery, military weapons, programming

< Previous | Next >

Related Consumer Electronics Questions
I cannot get my emails, its been working for months, now its
I cannot get my emails, its been working for months, now its not working. … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I'm trying to set up this comcast email account on an Ipad
Hello Pearl. I'm trying to set up this comcast email account on an Ipad but I think I need the server info. Right now it's using smtp....should it be an imap or pop server?? … read more
AnswersByEric
AnswersByEric
Software Developer
Associate Degree
40 satisfied customers
I'm trying to get into my e-mail on my computer and it
i'm trying to get into my e-mail on my computer and it doesn't recognize my user name or my password … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I cannot sign on to my email - reverts back to another email
I cannot sign on to my email - reverts back to another email (husband) and cannot get to open mine - have reset the password ***** still does not open. … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
Re the internet has changed on my screen When I log into the
Re the internet has changed on my screen When I log into the screen I get the Menu for Infinity , but no sign o9g 8nue? It just says menu with 4 Linrd = the other option is to go into e-mail,which tak… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I can not open any message on my e-mail. Comcast. Through a
I have internet access and I can open everything else, except my e-mail messages … read more
Harry
Harry
3 satisfied customers
All of a sudden I'm not receiving my email. Asking me for a
Hi,my names Joe,all of a sudden I'm not receiving my email. Asking me for a password ***** I've not used in years,and I've forgotten! thanks … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
After installing Microsoft's latest updates on my home pc I
After installing Microsoft's latest updates on my home pc I have been unable to open my e-mail. … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
My e mail is not functioning again. Had a fishing email from
had a fishing email from Comcast I think. did rot respond to it. cslled Comcast sn they updated my Comcast. now my e mail is not working. you helped me with this within the past 2-3 weeks. … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
Thanks for taking my call. Over the weekend my interface for
thanks for taking my call. Over the weekend my interface for email etc.com pletely changed. It's identified as a suite. I don't want it. I want to return to the usual format. … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Since I upgraded to windows ten, everything works except my
Since I upgraded to windows ten, everything works except my e-mail account on my laptop, if I use my old computer with fire fox on it I can check my Hotmail/outlook account. … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I cannot get my account set up to send email. I have done
I cannot get my account set up to send email. I have done the instructions for using imap instead of pop3 account type. … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
I have an e-mail account with comcast sing MS Outlook, and
I have an e-mail account with comcast sing MS Outlook, and I would like to add this to my Outlook . How?… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
On craigslist I get the following prompt Could not perform
On craigslist I get the following prompt: Could not perform this operation because the default mail client is not properly installed. What needs to be done?… read more
Joe
Joe
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
1,504 satisfied customers
Why is your e-mail server down so often, like this morning.
Why is your e-mail server down so often, like this morning. I rebooted my machine, reset my router, and it's not back. Would you please tell me that you are working on this so-easily detectable proble… read more
Joe
Joe
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
1,504 satisfied customers
I have been tryong to contact a friend via e-mail Is it still
I have been tryong to contact a friend via e-mail Is it still possible to send e-mail to Venezuela, and get a response back… read more
Allen
Allen
Broadcast Consultant
Associate Degree
676 satisfied customers
I just opened an account with Amazon, however, I do not have
I just opened an account with Amazon, however, I do not have an Account #. Additionally, your system requests MY E-Mail Password XXXXX I can't understand why you need my Password XXXXX I am reluctant … read more
iMayne
iMayne
Electronics Engineer
High School or GED
241 satisfied customers
Blackberry asking for password and username I dont have one
Blackberry asking for password XXXXX username I dont have one am just setting up on the blackberry… read more
Brian- A/v guy
Brian- A/v guy
Executive Engineer
4 years + 3.5 additional
509 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x