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It comes on but Ion the retrieving bar it goes to about 1/3…

It comes on but...

It comes on but Ion the retrieving bar it goes to about 1/3 and stops with an error

Technician's Assistant: Who makes your media player? How old is it?

Roku

Technician's Assistant: What have you tried so far with your Roku media player?

Take it out of the back of tv and reinset after a few minutes

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Answered in 3 minutes by:
2/14/2018
Josh
Josh, Technician
Category: Consumer Electronics
Satisfied Customers: 22,196
Experience: 10+ years
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Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Please remove the power cord from the ROKU

Wait 2 minutes

Plug in the power cord and power it on

Do you still have the issue?

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Customer reply replied 6 months ago
we are waiting for 2 minutes will check now
Looks like we are good for now!

Awesome!

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Josh
Josh, Technician
Category: Consumer Electronics
Satisfied Customers: 22,196
Experience: 10+ years
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