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Epson EX51 projector, can't get 'slides to advance' using…

Customer Question
Epson EX51 projector, can't...

Epson EX51 projector, can't get 'slides to advance' using clicker

Technician's Assistant: How long has this been going on with your EX51?

Once a year, I do a presentation. Last year also had difficulty right before it, but at last second somehow we got it to work....but can't now preparing for this year

Technician's Assistant: When did you last update the Operating System (OS) on the computer or device you're printing from?

It literally a brand new Dell laptop, just bot it, actually to run my slides for this presentation

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

No, just not a printer, is an Epson projector

Submitted: 6 months ago.Category: Consumer Electronics
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Answered in 2 days by:
2/9/2018
Electronics Technician: Harry, Customer Service replied 6 months ago
Harry
Harry, Customer Service
Category: Consumer Electronics
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