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I have a sony camera. model is dsc-w830. I cannot get by the…

I have a sony...

I have a sony camera. model is dsc-w830. I cannot get by the initial question, language. I have tried every option.

Technician's Assistant: What Sony model do you have?

Dsc-w830

Technician's Assistant: What have you tried so far with your Sony?

I have had to cameras. cannot get by initial question of language. when prompted English. I cannot get past this.

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Answered in 1 hour by:
1/22/2018
Russell H.
Russell H., Service Tech
Category: Consumer Electronics
Satisfied Customers: 12,947
Experience: 8+ years of professional experience
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.
Do you have the manual for the camera model? and is the camera New, or Used, etc. ?

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Customer reply replied 6 months ago
Never mind. Camera is new. Will take it back to retailer. Thanks.

That's one solution. I hope the new camera addresses your needs. Thank you for asking your question here at JustAnswer.com.

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Customer reply replied 6 months ago
Camera taken back.Replacement seems to operate just fine. No need for your services as of now. Thanks.

You're welcome - please have a good day!

Russell H.
Russell H., Service Tech
Category: Consumer Electronics
Satisfied Customers: 12,947
Experience: 8+ years of professional experience
Verified
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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