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Kxtge232 recieves calls but will not call out. May 2014.

Kxtge232 recieves calls...

Kxtge232 recieves calls but will not call out.

Technician's Assistant: How long have you had your KXTGE232?

May 2014

Technician's Assistant: What have you tried so far?

Dont know where to start.

Technician's Assistant: The Technician will be able to walk you through that. Anything else you want the Electronics Expert to know before I connect you?

This is my 93 yr old mothers phone and dont have the ph with me. Sorry!

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Answered in 12 hours by:
1/22/2018
Richard
Richard, Customer Service
Category: Consumer Electronics
Satisfied Customers: 47,184
Experience: Over 20 years fixing Electronically devices
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Please remove the power to the base unit and the batteries from the handset

Then wait 10 minutes, connect the power to the base unit, put the batteries in the handset and tell me if it then functions correctly.

Please let me know the results

Thank you

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Richard

Richard
Richard, Customer Service
Category: Consumer Electronics
Satisfied Customers: 47,184
Experience: Over 20 years fixing Electronically devices
Verified
Richard and 87 other Consumer Electronics Specialists are ready to help you
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Customer reply replied 5 months ago
That worked thank you

You are welcome and thank you for allowing me to help you today. My goal is to give you the best experience possible! I hope I have earned a 5 star rating! Please remember to rate my service by selecting the 5 stars at the top of the screen then submit before you leave today. If you need more assistance, please use the reply box and let me know.

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