Consumer Electronics

Electronics Repair Questions? Ask an Electronics Technician

Ask an Expert,
Get an Answer ASAP!

My Savant remote control will not connect with the TV. The…

Customer Question
My Savant remote control...

My Savant remote control will not connect with the TV. The connect circle just continues rotating but does not connect. What should I do>

Technician's Assistant: What is the model of your TV?

Sony

Technician's Assistant: What menu options can you access, if any?

None

Submitted: 7 months ago.Category: Consumer Electronics
Show More
Show Less
Ask Your Own Consumer Electronics Question
Answered in 2 days by:
1/22/2018
Electronics Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: Consumer Electronics
Satisfied Customers: 2,842
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own Consumer Electronics Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Steve G. Your Own Question
Steve G.
Steve G.
Steve G., Engineer
Category: Consumer Electronics
Satisfied Customers: 2,358
2,358 Satisfied Customers
Experience: VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

Steve G. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Steve G.

Steve G.

Engineer

2,358 satisfied customers

VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

John

John

Engineer and electronic enthusiast for more than 12 years.

228 satisfied customers

I am here to help you!

Russell H.

Russell H.

Service Tech

4,832 satisfied customers

8+ years of professional experience

Louie

Louie

Technician

4,619 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Greg A.

Greg A.

Engineer

1,394 satisfied customers

Engineer / Consultant

Rod

Rod

Systems Engineer

1,319 satisfied customers

FCC Commercial Licenses, BSCS, ASEET, 40+years Electronics & Communication Systems

Martin

Martin

Engineer

1,248 satisfied customers

16 years, include works in aluminium plant, industrial machinery, military weapons, programming

< Previous | Next >

Related Consumer Electronics Questions
I have an LCD TV. The manual is calling it Bravia. The
I have an LCD TV. The manual is calling it Bravia. The remote is not functioning properly. I have to hold it down and keep pressing and pressing to get a result. I have switched out the batteries seve… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,508 satisfied customers
I own an older Sony 5-Disc rotating CD Player .... It has an
Good Morning ... I own an older Sony 5-Disc rotating CD Player .... It has an Open/Close button that activates the disc tray by sliding it out the front of the unit. However, my unit's tray is stuck. … read more
Harry
Harry
Customer Service
2,842 satisfied customers
We have a 8 yr old Sony Bravia 46" TV and the volume isn't
Hi, We have a 8 yr old Sony Bravia 46" TV and the volume isn't being controlled by our remote control. When we press volume on the remote, the TV shows a small letter i in the lower left hand corner o… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have lost my Panasonic remote control!...Is it possible to
I have lost my Panasonic remote control!...Is it possible to buy a new one? … read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
4,832 satisfied customers
It's not and e-reader question but one about Alexa, It's an
It's not and e-reader question but one about Alexa … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
My insignia card reader is not recoqnized. i am trying to
my insignia card reader is not recoqnized. i am trying to get my pictures from a camera sd card and when i put it in the reader i get a message to insert a disk and the blue circle just keeps on rotat… read more
Jason Jones
Jason Jones
AAS Information Technology
6,329 satisfied customers
I have a Sony DVD Home Theatre System DAV-BC150/250. I am
I have a Sony DVD Home Theatre System DAV-BC150/250. I am feeding audio directly from a Directv receiver into the back of the Sony system. I want to program the Directv remote to turn on/off and contr… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
Hello, I have just replaced the batteries in my Philips universal
Hello, I have just replaced the batteries in my Philips universal remote model #RREM10 for my Philips SDW1850/17 Antenna rotator (it came with it when bought new). It no longer controls the antenna (b… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
I just bought the Hitachi 46" LE46S605 TV. I would like to
I just bought the Hitachi 46" LE46S605 TV. I would like to program the remote to control a Sony DVD/VCR combo box (model SLV-D380P), but none of the codes in the Hitachi manual seem to be working (I w… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I connected an hdmi cable from laptop to sony bravia hdmi input
I connected an hdmi cable from laptop to sony bravia hdmi input but dont know how to swith tv to hdmi mode can u help ...… read more
Noel
Noel
Marine mechanic
Diploma
44 satisfied customers
uverse tv downstairs does not work....have tried all suggestions
uverse tv downstairs does not work....have tried all suggestions on screen and all other things I have tried before and when I get down to 3...nothing… read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
I have a new LG tv. Am trying to play a DVD. Found the Simplink
I have a new LG tv. Am trying to play a DVD. Found the Simplink key. Found how to change from on to off. Can't figure out how to scroll down to DVD. Sure will appreciate your help!… read more
Rick williams
Rick williams
Electronic technician
Vocational, Technical or Trade Scho
7,246 satisfied customers
I have a denon avr 2310. Its connected to a Epson projector
I have a denon avr 2310. It's connected to a Epson projector and a Sharp Blue Ray player. When the blue ray is turned on, it porjects through the Epson. But when the movie begins playing, the audio si… read more
Daniel
Daniel
Bachelor\u0027s Degree
1,568 satisfied customers
Hi I have a Sony RDR-HXD 870 DVD HDD Recorder but despite
Hi I have a Sony RDR-HXD 870 DVD HDD Recorder but despite numerous attempts I have not been able to get it to pick up my Sky channels from my Sky HD Box. I have tried all the combinations with the sca… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
346 satisfied customers
We have an antenna questions. Our antenna is installed on
We have an antenna questions. Our antenna is installed on the ceiling of the garage and there is a control inside to point the antenna in a direction necessary for signals of particular channels. For … read more
James W
James W
Account Executive
Bachelor's Degree
2,959 satisfied customers
When I put in a blu-ray movie in my Sony BDP-S301 player it
When I put in a blu-ray movie in my Sony BDP-S301 player it takes many minutes for the movie to load and then, when it starts the movie, it goes to MENU and none of my command buttons work. (ex. power… read more
Steve G.
Steve G.
Engineer
2,358 satisfied customers
hello i have Samsung universal remote control which im trying
hello i have Samsung universal remote control which i'm trying to get codes to control my play station two when ever i play movies… read more
Expert-Repair
Expert-Repair
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
11 satisfied customers
I LOST MY REMOTE CONTROL. MY SERVER IS FIOS AND THEY TOLD THAT
I LOST MY REMOTE CONTROL. MY SERVER IS FIOS AND THEY TOLD THAT THE TV IS OFF. WE NEED CODE NUMBER TO TURN TV BACK ON.… read more
Expert-Repair
Expert-Repair
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
11 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x