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My Panasonic cordless cell phone Model KX-TGF370

Customer Question
My Panasonic cordless cell...

My Panasonic cordless cell phone Model KX-TGF370 (S/N6ACXA031486) tells me that my messages are full and I don't know how to delete them. Also, how old is my cell phone AND do newer models have more features then mine does?

Technician's Assistant: How long has this been going on with your KX-TGF370? What have you tried so far?

Only noticed this recently and for the first time. I don't know how to delete messages. This has not been an issue before. though they self deletedover time.

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

That's about it. Do you need my phone number?

Submitted: 1 month ago.Category: Consumer Electronics
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Answered in 11 minutes by:
1/19/2018
Electronics Technician: Greg A., Engineer replied 1 month ago
Greg A.
Greg A., Engineer
Category: Consumer Electronics
Satisfied Customers: 9,251
Experience: Engineer / Consultant
Verified

Hello & Welcome to Just Answer,
I'm Greg and will do my best to assist with this issue today.
Sorry I didn't see your question earlier and to hear of any issue with your phone(s).
To help you with this issue, may I ask:
1) Are you SEEING the "Messages full" - on the DISPLAY(S) of the system?
2) How are messages normally listened to (pressing PLAY on MAIN BASE, or some other method)?
3) What landline phone service provider (phone company) you have for this phone line?

Please REPLY using the box below and the SEND button.
*** IMPORTANT NOTE: *** ANY requests for "additional services" (such as a phone call) are OPTIONAL and sent BY THE SITE AUTOMATICALLY (and not me), and I am NOT available by phone at the moment.
Please DECLINE (close) any such offers, and continue in this text/chat form.
Thanks

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Customer reply replied 1 month ago
1) messages full on the phone display
2) pressing “play” on any of the 5 extensions
3) currently MagicJack but previously on Xfinity, two years ago
Electronics Technician: Greg A., Engineer replied 1 month ago

Hi again,
I just saw your call request, but unfortunately I'm not near a phone right now to be able to call, and it will be AT LEAST FIVE MINUTES before I can reach a phone.

We can also continue here in this chat/text form.
Please let me know if that will work for you.
Thanks

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Electronics Technician: Greg A., Engineer replied 1 month ago

IF that will work for you, please press the PLAY button - on the MAIN BASE - and let me know what you hear.

Thanks

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Electronics Technician: Greg A., Engineer replied 1 month ago

I'm about to reach a phone and should be calling soon.

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Electronics Technician: Greg A., Engineer replied 1 month ago

I tried to accept the call request but see a failure of some kind occurred involving payment.

You may be sent a note about correcting that failure OR we can continue here in this form.

Please let me know what was heard when pressing the PLAY button - on the MAIN BASE.

Thanks

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