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I am having problems turning my computer off & on. My

Customer Question
I am having problems...

I am having problems turning my computer off & on.

Technician's Assistant: What device is not powering up?

My laptop.

Technician's Assistant: What Operating System (OS) are you running on your laptop?

Verizon.

Technician's Assistant: Does your laptop make any noise when rebooted? Are any of the LED lights on?

I have problem even trying to reboot. I see all the lights on.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Ne, but they can call me on my home phone at:302 - 376 - 4365.

Submitted: 7 months ago.Category: Consumer Electronics
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Answered in 5 minutes by:
1/19/2018
Electronics Technician: Richard, Customer Service replied 7 months ago
Richard
Richard, Customer Service
Category: Consumer Electronics
Satisfied Customers: 47,537
Experience: Over 20 years fixing Electronically devices
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

What happens now if you try to turn on the computer?

Please let me know

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Steve G.
Steve G.
Steve G., Engineer
Category: Consumer Electronics
Satisfied Customers: 2,358
2,358 Satisfied Customers
Experience: VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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