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DUringthe recent compromise of some systems our safari was…

Customer Question
DUringthe recent compromise of...

DUringthe recent compromise of some systems our safari was down & i noticed webroot;s icon on upper right screen was gone. When safari came backlit was still missing, & in trying to figure it out, I erased the icon on the bottom strip of icons. How can I get webroot back? we pay orly on the Best Buy ECC

Technician's Assistant: What Operating System (OS) are you running on your computer or device?

I just did the latest upgrade to Safari -I can't remember . How can I check?

Technician's Assistant: The Software Technician will be able to walk you through that. When did you last update your Safari?

Duringthe time safari was out during a national problem-about 5 days ago-I was on Chrome at the time.

Submitted: 7 months ago.Category: Consumer Electronics
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Answered in 6 hours by:
1/17/2018
Electronics Technician: Pete, Electronic Engineer replied 7 months ago
Pete
Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 20,627
Experience: Over 16 years of experience installing and repairing electronics.
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Electronics Technician: Pete, Electronic Engineer replied 7 months ago

First, search in Launchpad to see if Webroot is still installed. If it is, you can create a new desktop shortcut.

If it isn't, you can download it again from:

https://www.webroot.com/us/en/home/products/wsa-installer-download

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You can always reply back after rating me if you need any further assistance at all.

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