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My name is ***** ******. I am contacting you on the

Customer Question
My name is *****...

My name is ***** ******. I am contacting you on the recommendation of a Best Buy representative. I need someone to tell me step-by-step instructions on how to remove from my Panosonic home phones, the words "Voicemail msg. via phone company" that was put there by a hacker. PLEASE HELP.

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

The information on the bottom of the telephone stand is:

Technician's Assistant: How long has this been going on with your smartphone? What have you tried so far?

Panasonic Model No. KX-TGE430; Intertek(###) ###-####

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

The S/N number is *****; the Model # is KX-TGE433B

Submitted: 7 months ago.Category: Consumer Electronics
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Answered in 2 minutes by:
1/15/2018
Electronics Technician: Louie, Technician replied 7 months ago
Louie
Louie, Technician
Category: Consumer Electronics
Satisfied Customers: 13,499
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Verified

Hi and welcome to JustAnswer. My name is ***** ***** I'll be assisting you with your question regarding your "...Voicemail msg. via phone company..."

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Electronics Technician: Louie, Technician replied 7 months ago

Initially, please confirm that the answering service used/preferred is built-in into the Panasonic and not the VoiceMail service of the phone company.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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