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Not my cell phone land line I have service but it is all…

Customer Question
Not my cell phone...

Not my cell phone land line I have service but it is all static, I can call out and people can call in but it is so staticy no one can hear

Technician's Assistant: When did this sound problem start with your system?

Yesterday, was fine Saturday, I have had problems in the past for 10 years when the weather is wet

Technician's Assistant: Does it happen on all the handsets?

Yes all my phones

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

The only thing is I believe the connection on the outside of my house is faulty

Submitted: 1 month ago.Category: Consumer Electronics
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Answered in 1 minute by:
1/15/2018
Electronics Technician: Nathan, Engineer replied 1 month ago
Nathan
Nathan, Engineer
Category: Consumer Electronics
Satisfied Customers: 27,930
Experience: Managing Director at Pollinate Group LLC
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Can you tell me a bit more about the problem please:

1) If you have multiple handsets (within the same system), does this happen with all of them?
2) Are there other phones or even a fax, outside of this system but on the same line? If so are they working properly?
3) Is this a landline from the local phone/cable company, or a VOIP service (vonage/magicjack/etc)?
4) Do you have dsl service on the same line?
5) Full model of the phone(s) (printed on sticker on the main base station, not the handset)

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John, Engineer and electronic enthusiast for more than 12 years.
Category: Consumer Electronics
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