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Adjust picture size. Kdl-40ex500. 5-6 years. Read manuel and…

Customer Question
Adjust picture size Technician's...

Adjust picture size

Technician's Assistant: What device or product does this involve?

Kdl-40ex500

Technician's Assistant: How long have you had your KDL-40EX500?

5-6 years

Technician's Assistant: What have you tried so far?

Read manuel and dot know the term 4.3 on pg 35

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

Yes shrink the p[icture

Submitted: 6 months ago.Category: Consumer Electronics
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Answered in 3 minutes by:
1/9/2018
Electronics Technician: Anthony, Technician replied 6 months ago
Anthony
Anthony, Technician
Category: Consumer Electronics
Satisfied Customers: 16,254
Experience: 20+ years in trade TV and Electronics
Verified

Hello

Welcome

The problem is caused by a conflict of aspect ratio between the box and the TV.
Pick up the box remote and look for any buttons marked >>
Aspect
Ratio
Format
Zoom
HD Zoom
Or a hash button under the number 9 button

Then re-try the TV picture size controls
Press any of the above to correct your geometry problem, you may need to continually press too
Let me know how this worksout
Anthony

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