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I have a Sony "smart TV." And every time there is a power…

Customer Question
I have a Sony...

I have a Sony "smart TV." And every time there is a power bump or outage I get a pop up that says I need to set the time and date, but It will not let me set the time and date. This has happened before and I have had two cable co. techs come to my house and they say it is not a cable issue, but they fixed it, but when I asked them what they did they say they don't know. I had a friend who is more computer savy than me, fix it one,but he didn't know what he did either. Can you help me?

Technician's Assistant: What Operating System (OS) are you running on your Pop?

I don't understand what you are asking.

Technician's Assistant: The Smartphone Technician will be able to walk you through that. How long has this been going on with your Pop? What have you tried so far?

Well, I have no idea.

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

Well, I don't know.

Submitted: 6 months ago.Category: Consumer Electronics
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Answered in 1 minute by:
1/8/2018
Electronics Technician: Anthony, Technician replied 6 months ago
Anthony
Anthony, Technician
Category: Consumer Electronics
Satisfied Customers: 16,262
Experience: 20+ years in trade TV and Electronics
Verified

Hello

Welcome

Can you first of all get me the model number of the TV please found on the back of the set?

Anthony

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