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I need help with respect to charges to my VISA account. One…

Customer Question
I need help with...

I need help with respect to charges to my VISA account. One charge was for $5 plus $42 that I did receive a copy of the booklet for phone KX-TGL430 on 12/14/17. There was another charge for $57 on 12/22/17 when I received no help. Please help me resolve this problem.

Technician's Assistant: How long has this been going on with your KX-TGL430? What have you tried so far?

I probably need to talk to someone in your accounting office. I have been working on this problem this morning, but I can't get through to the correct department on the telephone.

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

Not really. Except that I have spent a lot of time on this and I'm frustrated!!

Submitted: 7 months ago.Category: Consumer Electronics
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Answered in 5 minutes by:
1/8/2018
Electronics Technician: Josh, Technician replied 7 months ago
Josh
Josh, Technician
Category: Consumer Electronics
Satisfied Customers: 22,203
Experience: 10+ years
Verified

Hi and welcome to JustAnswer! Before we get started, it looks like you may be trying to reach another company. JustAnswer is a question and answer site and not affiliated with the company you are trying to reach. I am a certified technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question. Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

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Customer reply replied 7 months ago
The charges to my account were made by JustAnswer for my Panasonic telephone.
Customer reply replied 7 months ago
I can't afford any more charges!!!
Customer reply replied 7 months ago
Please help me resolve this problem. I accept the $42 charge, but not the $57. Surely someone can help without charging such a large fee.
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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