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My electronic sentry 24 gun safe won't open. Sentry. New
My electronic sentry 24 gun safe won't open JA: Who makes your safe or home security system? Customer: Sentry JA: What have you tried so far with your home security system? Customer: New battery JA: A… read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
4,832 satisfied customers
I have a Sentry A3860 safe. The keypad seems dead. I changed
I have a Sentry A3860 safe. The keypad seems dead. I changed to brand new batteries and nothing...is there anyway to open it? … read more
Neil
Neil
Associate Degree
2,630 satisfied customers
I'm locked out of my Sentry safe modle s3871. can you help,
I'm locked out of my Sentry safe modle s3871. can you help … read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
We have had our Sentry Safe for move than 15 years trouble
We have had our Sentry Safe for move than 15 years trouble free. We moved one month ago and now we are unable to open the safe, can you help us? … read more
Michael
Michael
Appliance Repair Technician
Bachelor's Degree
3,516 satisfied customers
I have a Sentry Safe I purchased about 6 years ago. It has
I have a Sentry Safe I purchased about 6 years ago. It has worked flawlessly until today. I key in the combination and I get the error light and beep (6 flashes and beeps). While I'm enterring the com… read more
James I
James I
Pool Plant Operator
23 satisfied customers
My sentry safe 3817 with key and keypad, does not repsond
my sentry safe 3817 with key and keypad, does not repsond when key is put in, no lights, no error codes. … read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
I have a Sentry personal safe. The keypad will not light up.
I have a Sentry personal safe. The keypad will not light up. I have replaced the batteries.… read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
4,832 satisfied customers
I purchased a small sentry safe (I think it is about 12x12)
I purchased a small sentry safe (I think it is about 12x12) ... put my passport and a few pieces of jewelry in it. Now it won't open. Couldn't remember if I locked it ... used the key, but it still wo… read more
Michael
Michael
Appliance Repair Technician
Bachelor's Degree
3,516 satisfied customers
I changed the battries and lost the comb. I can punch in the
I changed the battries and lost the comb. I can punch in the comb..the safe clicks but the lock handle won't unlock the safe. What should I do? [email protected]… read more
Mr. Wilson
Mr. Wilson
Teacher
Master's Degree
200 satisfied customers
The keyhole in my model SO400 safe has popped out with the
The keyhole in my model SO400 safe has popped out with the key in it and comes out attached to a brass rod. How do I get it to go back where it belongs because it is being restricted by a spring.… read more
Stephen Cutler
Stephen Cutler
Registered Residential Contractor
licensed residential contractor
1,851 satisfied customers
I opened my safe yesterday morning and by that afternoon and
I opened my safe yesterday morning and by that afternoon and today it won't open and I an using the right combintion but when I enter the last number its beeps twice. I would like some support by phon… read more
MASTERTECH
MASTERTECH
Owner
Vocational, Technical or Trade Scho
6,817 satisfied customers
I"ve had this safe for a few years now and it works fine.
I"ve had this safe for a few years now and it works fine. but it must work off of some kind of battery and i was wondering what happens when it loses strength and the combo will no longer open the saf… read more
Stephen Cutler
Stephen Cutler
Registered Residential Contractor
licensed residential contractor
1,851 satisfied customers
I have a sentry safe model 0A3807 I am using the factory
I have a sentry safe model 0A3807 I am using the factory code but the safe will not open. There is no indication that the batteries are low. When I enter the code and the program entry button the disp… read more
Cher
Cher
JustAnswer Expert & Mentor;Teacher/Tutor
Masters Degree
1,382 satisfied customers
safe will not open. New batteries. Lock icon shows unlocked
safe will not open. New batteries. Lock icon shows unlocked when code is entered. Cannot hear clicking of internal lock.… read more
Cher
Cher
JustAnswer Expert & Mentor;Teacher/Tutor
Masters Degree
1,382 satisfied customers
I purchased a sentry safe in 2010 and have never used it because
I purchased a sentry safe in 2010 and have never used it because I can't seem to get the combination to work. I seem to remember that there is a key/combination option. I think that the key is locked … read more
MASTERTECH
MASTERTECH
Owner
Vocational, Technical or Trade Scho
6,817 satisfied customers
I have a small Sentry fire protection safe with a keypad lock,
I have a small Sentry fire protection safe with a keypad lock, model 1610. The serial number is XXXXX I have owned the safe for over 15 years. The digital keypad and lock are powered by a 9 volt batte… read more
Cher
Cher
JustAnswer Expert & Mentor;Teacher/Tutor
Masters Degree
1,382 satisfied customers
My wife has a safe that was her deceased husbands. It is black
My wife has a safe that was her deceased husbands. It is black in color. It is approx 16 x 17 x 18 inches.. It has a keypad entry. The door is opened and on the door is this number AY 398799, followed… read more
Mr. Wilson
Mr. Wilson
Teacher
Master's Degree
200 satisfied customers
My safe is broken. i tried to change the batteries and the
My safe is broken. i tried to change the batteries and the plastic broke. It seems very flimsey. #OA3807 AND AX628001 CELL XXX-XXX-XXXX XXXXX X.. XXXXXXXX… read more
Mr. Wilson
Mr. Wilson
Teacher
Master's Degree
200 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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