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I have a lg f 4 NrFlip phone. Message says for example 97%

Customer Question
I have a lg...

I have a lg f 4 NrFlip phone. Message says for example 97% full when there is only 10 or so messages how do l solve this

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

Lg f 4nr don't know what is means at and t is that what you mean

Technician's Assistant: How long has this been going on with your LG phone? What have you tried so far?

3 to 4 wks. I delete all messages

Submitted: 7 months ago.Category: Consumer Electronics
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Answered in 21 minutes by:
1/7/2018
Electronics Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: Consumer Electronics
Satisfied Customers: 2,840
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 7 months ago
I need help
Electronics Technician: Harry, Customer Service replied 7 months ago

Please remove the battery

Wait 1 minute

Place the battery back in and power it on

Do you still have the error?

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Customer reply replied 7 months ago
It still has 97 full
Customer reply replied 7 months ago
It still has 97 full
Electronics Technician: Harry, Customer Service replied 7 months ago

Delete ALL of your text messages

Does it go back to 0%?

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Customer reply replied 7 months ago
No is does not
Customer reply replied 7 months ago
It says no messages but when I receive messages it says I have used 97%
Customer reply replied 7 months ago
My messages go to SIM card could it be full and or should I switch to my phone
Electronics Technician: Harry, Customer Service replied 7 months ago

Is your SIM card full?

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Customer reply replied 7 months ago
Do not know have no idea how to check it
Electronics Technician: Harry, Customer Service replied 7 months ago
  • .From the home screen, press the Left Soft key under Menu

  • 2.Scroll to Settings and press OK

  • 3.Scroll to Phone Settings and press OK

  • 4.Scroll to Reset Settings and press OK

  • 5.Master Reset will be highlighted, press OK

  • 6.Scroll to Yes and press OK

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Customer reply replied 7 months ago
After pressing yes security code pops up I have no code
Electronics Technician: Harry, Customer Service replied 7 months ago

Try all 0s

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Customer reply replied 7 months ago
Can not send text
Electronics Technician: Harry, Customer Service replied 7 months ago

Did you factory reset?

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