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My phone is locked out, it asks me for a password to reset,

Customer Question
Hi, my phone is...

Hi, my phone is locked out, it asks me for a password ***** reset, i have forgotten my password. I have restarted the phone. No display comes up on the screen just asking for password. I have a Huawei P10

Technician's Assistant: When were you last able to use your phone?

Last night

Technician's Assistant: Have you tried a Factory Reset? The Smartphone Expert can walk you through this to ensure you don't lose your photos, contacts and other data.

There is no option for that, the screen only shows type password

Submitted: 6 months ago.Category: Consumer Electronics
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Answered in 31 minutes by:
1/7/2018
Electronics Technician: Harry, Customer Service replied 6 months ago
Harry
Harry, Customer Service
Category: Consumer Electronics
Satisfied Customers: 2,631
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know

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Customer reply replied 6 months ago
Hello Harry,
I would like to stop any further transactions of my credit card, starting immediately
Customer reply replied 6 months ago
I do not need your services
Customer reply replied 6 months ago
Can you please confirm that my payments are discontinued?
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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