Consumer Electronics

Electronics Repair Questions? Ask an Electronics Technician

Ask an Expert,
Get an Answer ASAP!

Consumer Electronics

Her. My remote phone shows 5 new calls. I cant erase them.

Customer Question
Jim her. My remote...

Jim her. My remote phone shows 5 new calls . I cant erase them

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

Not a smart phone problem, 1DBXBO12246

Technician's Assistant: How long has this been going on with your smartphone? What have you tried so far?

KXTG7622, HAVE TRIED ALL THE CALL ERASE PROCEDURES BUT CAN NOT ERASE THE MESSAGE. PHONE TELLS ME I HAVE 5 CALLS BUT WHEN I ERASE THEM , IT CONTINUES TO TELL ME i HAVE CALLS

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

NO, OTHER THAN THIS PROBLEM, ALL HAS GONE WELL

Submitted: 1 month ago.Category: Consumer Electronics
Show More
Show Less
Ask Your Own Consumer Electronics Question
Customer reply replied 1 month ago
I have no other documents to show. I am trying to erase notification that I have messages but can not erase the constant message that says I have mwssages
Answered in 2 hours by:
1/6/2018
Electronics Technician: Greg A., Engineer replied 1 month ago
Greg A.
Greg A., Engineer
Category: Consumer Electronics
Satisfied Customers: 9,245
Experience: Engineer / Consultant
Verified

Hello Jim & Welcome to Just Answer,
I'm Greg and will do my best to assist with this issue today.
Sorry I didn't see your question earlier and to hear of any issue with your phones.
If you still need help with this issue, may I ask:
1) What is the EXACT indicator or message that you are seeing that indicates you have 5 messages?
2) How many TOTAL cordless handsets do you have with this system, and if more than one, do ALL handsets have this issue?
3) What landline phone service provider (phone company) you have for this phone line?

Please REPLY using the box below and the SEND button.
*** IMPORTANT NOTE: *** ANY requests for "additional services" (such as a phone call) are OPTIONAL and sent BY THE SITE AUTOMATICALLY (and not me), and I am NOT available by phone at the moment.
Please DECLINE (close) any such offers, and continue in this text/chat form.
Thanks

(im)

Ask Your Own Consumer Electronics Question
Customer reply replied 1 month ago
Light blinks on top of phone S (4).. States "NEW VOICE MAIL" SAME ON ALL PHONES. PHONE SERVICE THROUGH COX. HAVE TRIED ALL WAY TO DELETE VOICE MAIL CALL . PHONE SAYS "ALL CALL PLAYED BACK, NO MESSAGES" BUT SIGN STILL SHOWS IN PHONE SCREEN
Electronics Technician: Greg A., Engineer replied 1 month ago

Hi again and thanks for that information.

If the display(s) says "New Voice Mail", then that means that there are messages waiting IN THE PROVIDER'S "Voicemail system".

The provider's voicemail system is DIFFERENT and SEPARATE from the "Answering system" that is built into the Panasonic main base, so there is a different procedure to access or check and manage the provider's voicemail system.

So may I ask WHEN this issue first began or was noticed?

And, have you ever accessed or used the COX Voicemail system before these indicators appeared?

If you have NOT used that system before, I have a link to the COX support page, that shows HOW to access that system from either a home phone (like the Panasonic) OR an outside phone.

NOTE: If this is the FIRST time accessing the COX voicemail system, there may be some "setup" that has to be done - such as setting the pass code or PIN. There is a link on the support page that should guide you through that process.

Click Here for support page --> https://www.cox.com/residential/support/checking-your-voice-mail.html

Please let me know what you find or if you have any more questions about this issue.

If this has helped answer your question(s), please take a moment to rate MY service level (5-star is my goal) so that I get credit for my time helping you with this question.
You should see some "stars" (and SUBMIT button) to do that, but please let me know if you do NOT see them (you may have to REFRESH your screen) or can not use them.

Thanks, ***** *****
--. .-
(im)

Ask Your Own Consumer Electronics Question
Ask Greg A. Your Own Question
Greg A.
Greg A.
Greg A., Engineer
Category: Consumer Electronics
Satisfied Customers: 9,245
9,245 Satisfied Customers
Experience: Engineer / Consultant

Greg A. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Engineer and electronic enthusiast for more than 12 years.

227 satisfied customers

I am here to help you!

Steve G.

Steve G.

Engineer

2,358 satisfied customers

VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

Louie

Louie

Technician

4,540 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Russell H.

Russell H.

Service Tech

4,358 satisfied customers

8+ years of professional experience

Rod

Rod

Systems Engineer

1,319 satisfied customers

FCC Commercial Licenses, BSCS, ASEET, 40+years Electronics & Communication Systems

Greg A.

Greg A.

Engineer

9,245 satisfied customers

Engineer / Consultant

Martin

Martin

Engineer

1,244 satisfied customers

16 years, include works in aluminium plant, industrial machinery, military weapons, programming

< Previous | Next >

Related Consumer Electronics Questions
I have an A300 and put on an Minolta Maxxum AF 28mm. I get
I have an A300 and put on an Minolta Maxxum AF 28mm. I get an error about no lens/shutter locked. The lens will only turn part way to the left and then stops without coming off. … read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
4,358 satisfied customers
Can not clear the voice mail setting. Cannot clear the voice
I had entered Code #217 to block unwanted calls and it has now appeared… read more
Greg A.
Greg A.
Engineer
9,245 satisfied customers
I have a 2 line cordless phone set with 4 handsets..The only
I have a 2 line cordless phone set with 4 handsets..The only phone that is working properly is the handset next to my modem..I have had AT&T here for several hours and they have come to the conclusion… read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I have a panosonic phone model kx-tga101s. I am still
i have a panosonic phone model kx-tga101s. I am still getting a notice that i have a message, but that is from my prior cable company. The phone was disconnected for several weeks. I also tried taking… read more
Greg A.
Greg A.
Engineer
9,245 satisfied customers
I have a wireless phone system in my home, I'm getting a hum
I have a wireless phone system in my home, I'm getting a hum and there is a check tel line msg on all the wireless phones … read more
Greg A.
Greg A.
Engineer
9,245 satisfied customers
LOOKING FOR PANASONIC DMR-PWT540 CIRCUIT BOURD DISPLAY. 4
LOOKING FOR PANASONIC DMR-PWT540 CIRCUIT BOURD DISPLAY … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,126 satisfied customers
I have a Panasonic KX-TGL 430 Phone and I had a very
I have a Panasonic KX-TGL 430 Phone and I had a very important call come in but they never left their number, so I how do I find out their phone number … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
Husqvarna Viking 415 won't turn on. Tested outlet, tried a
Husqvarna Viking 415 won't turn on. Tested outlet, tried a different power cord. It worked fine last time I used it, a few months ago. Is there a fuse that might have blown or something? … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,126 satisfied customers
I used my DVD player, now I can't turn it off. Yellow light
I used my DVD player, now I can't turn it off. Yellow light stays on. I tried turning light off with big remote and manually. Tv is working fine but also big remote "guide button is not working. Every… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,313 satisfied customers
I do not have voicemail, but I received a VM, and the
I do not have voicemail, but I received a VM , and the notification stays on my display, how can I get rid of it! my phone is aKXTGC 1033 … read more
Greg A.
Greg A.
Engineer
9,245 satisfied customers
My Calendar is frozen. Hp. Windows 7. Turn off anon going to
Turn off anon going to driver updates it's frozen since then though I have a black screenI tried turning it off and on, updating drivers, this was before the screen went blank I tried turning it off and on, updating drivers, this was before the screen went blank … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,126 satisfied customers
What is my password for. The brand is kindle,my first
What is my password ***** JA: What's the brand and model of your product? Customer: The brand is kindle,my first device JA: How long has this been going on with your Kindle? What have you tried so far… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,126 satisfied customers
How do i hook up myacerscanwit to my acer laptop? Laptop has
ive tried to find a cable that will adapt to no avail … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,126 satisfied customers
I have DMR-EH55 DVD a very good recorder. The recorder is
Hi...I have DMR-EH55 DVD a very good recorder. The recorder is connected to play through 4kTV..The recorder wILL record via the small REC button on remote but will not record with set timer although i… read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I hav e n o audio output f rom my pc can I che ck w hich to
I hav e n o audio output f rom my pc can I che ck w hich jack to use on the back panel (I have been visited by grandchildren?? … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,126 satisfied customers
How can i get the location service to attach location
how can i get the location service to attach location information to the photos of my phone … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,313 satisfied customers
Suddenly my 9 year old L100 (1.1) completely lost connection
Suddenly my 9 year old L100 (1.1) completely lost connection to my Max Sierra v10.12.6. Disappeared and can't be found. … read more
Jason Jones
Jason Jones
AAS Information Technology
6,321 satisfied customers
How to set date time stamp on the D4. 5 years. Looked in the
Want to take pictures with date and time on them for a legal matter… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,313 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x