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The light goes when I enter the code but the bars do not
The light goes green when I enter the code but the bars do not retract on the s3517 … read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
4,832 satisfied customers
I have a sentry electronic floor safe that is about twelve
I have a sentry electronic floor safe that is about twelve years old. The "bolt" mechanism on the inside of the door is not falling when the correct combination is put in. The bolt mechanism appears t… read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
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My digital sentry safe won't open anymore. I put in the
My digital sentry safe won't open anymore. I put in the factory code I've always used, get a green light with each entry until all five numbers are in then it blinks red which is error. Replaced batte… read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
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I bought a X041E 0.4 Cubic Ft.safe for my grandson at xmas
I bought a X041E 0.4 Cubic Ft.safe for my grandson at xmas time. He threw the keys inside thinking he could open it with the password. He had not attached the battery correctly so when he closed the d… read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
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I have a 24 or 40 gun safe and the keypad is not working has
I have a 24 or 40 gun safe and the keypad is not working has been very difficult to use. I put new batteris … read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
4,832 satisfied customers
Combination will not open safe, batteries replaced, how do I
combination will not open safe, batteries replaced, … read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
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We just bought this house and the safe door is open and I
We just bought this house and the safe door is open and I don't know how to close the door. How do I reset the pass code for my safe? … read more
Nathan
Nathan
Bachelors of Science
25,031 satisfied customers
I have owned and used an 18" (H) X 16" (L) X 17" (L) Se
I have owned and used an 18" (H) X 16" (L) X 17" (L) Sentry safe for many years with zero problems. Yesterday, I tried to open it and it failed to do so. I re-tried numerous times with the same negati… read more
Expert
Expert
i have a digital safe that has locked on me. I try opening
i have a digital safe that has locked on me. I try opening with my code but it doesn't open. What can I do?… read more
Expert
Expert
My Sentry A3817 Safe is locked, and I can no longer open it
My Sentry A3817 Safe is locked, and I can no longer open it with my combination. For the past year, I have had to consistently enter the code twice for it to open. Now it doesn't open at all. The key … read more
Expert
Expert
Two days ago I noticed that my sentry safe had only two bars
Two days ago I noticed that my sentry safe had only two bars of battery power. Thinking that was enough power for the time, I opened the safe and closed it again. Yesterday I noticed that the entry pa… read more
Expert
Expert
hi i have sentry safe da3831......it just happened today that
hi i have sentry safe da3831......it just happened today that when i enter my combination code it does shows unlock ,but when i turn the handle the door is not opening.....plz help me with this… read more
Expert
Expert
I have locked the paper containing my combination to my safe
I have locked the paper containing my combination to my safe inside of it. How can I open my safe?… read more
Expert
Expert
I"ve had this safe for a few years now and it works fine.
I"ve had this safe for a few years now and it works fine. but it must work off of some kind of battery and i was wondering what happens when it loses strength and the combo will no longer open the saf… read more
Expert
Expert
I have model number OA5889 sentry safe. It is about 5 years
I have model number OA5889 sentry safe. It is about 5 years old. New batteries. I enter the electronic combination with key lock unlocked. I cannot open the safe. The LED shows that the safe is unlock… read more
Expert
Expert
I have misplace the combination to my sentry wall safe. It
I have misplace the combination to my sentry wall safe. It also has a key which I have The code is on the door. How do I open it without the combination… read more
Expert
Expert
I have a A5865 Sentry Safe that has worked well for 10 years.
I have a A5865 Sentry Safe that has worked well for 10 years. Today, we entered the combo and used the key and the door will not open. We changed batteries and tried again. No luck. Can you help… read more
Expert
Expert
I have a sentry safe. Have key and know the combination code.
I have a sentry safe. Have key and know the combination code. I tried to open but no LED lights are lighting up. I assume needs a battery. How do I replace with the door shut. Thanks.… read more
Expert
Expert
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