Consumer Electronics

Electronics Repair Questions? Ask an Electronics Technician

Ask an Expert,
Get an Answer ASAP!

I bought a wall charger from your co. for my Touch Kindle…

Customer Question
I bought a wall...

I bought a wall charger from your co. for my Touch Kindle and the connection to the Kindle is too big, wrong size. Can I return it?

Technician's Assistant: How long has this been going on with your Kindle? What have you tried so far?

I just got it today and I can't use your charger because it's the wrong size.

Submitted: 7 months ago.Category: Consumer Electronics
Show More
Show Less
Ask Your Own Consumer Electronics Question
Answered in 3 hours by:
1/6/2018
Electronics Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: Consumer Electronics
Satisfied Customers: 2,839
Experience: IT at Justanswer
Verified

Hi and welcome to JustAnswer! Before we get started, it looks like you may be trying to reach another company. JustAnswer is a question and answer site and not affiliated with the company you are trying to reach. I am a certified technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question. Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

Ask Your Own Consumer Electronics Question
Customer reply replied 7 months ago
I got on your site by mistake and I will dispute this charge to my credit card.
Customer reply replied 7 months ago
NO, don't call. Use online to talk
Customer reply replied 7 months ago
Or call me at(###) ###-####
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Steve G. Your Own Question
Steve G.
Steve G.
Steve G., Engineer
Category: Consumer Electronics
Satisfied Customers: 2,358
2,358 Satisfied Customers
Experience: VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

Steve G. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Steve G.

Steve G.

Engineer

2,358 satisfied customers

VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

John

John

Engineer and electronic enthusiast for more than 12 years.

228 satisfied customers

I am here to help you!

Russell H.

Russell H.

Service Tech

4,832 satisfied customers

8+ years of professional experience

Louie

Louie

Technician

4,619 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Greg A.

Greg A.

Engineer

1,394 satisfied customers

Engineer / Consultant

Rod

Rod

Systems Engineer

1,319 satisfied customers

FCC Commercial Licenses, BSCS, ASEET, 40+years Electronics & Communication Systems

Martin

Martin

Engineer

1,248 satisfied customers

16 years, include works in aluminium plant, industrial machinery, military weapons, programming

< Previous | Next >

Related Consumer Electronics Questions
My stream chrome book is not charging when I plug it in, I
Second opinion] My stream chrome book is not charging when I plug it in, I just got it for Christmas. When I plug it in the light isn't coming on. Any help?… read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
4,832 satisfied customers
I want to return a kindle book, The teenage Dragon, because
I want to return a kindle book, The teenage Dragon, because it a piece of junk. And it only took me about 15 pages to figure that out. Can you figure out how to take it back and credit my account? … read more
Louie
Louie
Technician
Associate Degree
4,619 satisfied customers
I am assembling my new M5 and the I bolts will not screw
I am assembling my new M5 and the I bolts will not screw into the frame. they seem to be too big … read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
4,832 satisfied customers
I bought a, new charging station because the old one was
I bought a, new charging station because the old one was bulky and the case was broken. I wanted to charge both my android and my Kindle Fire so I chose a system with a couple of USB ports and bought … read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
4,832 satisfied customers
I BOUGHT MY 2ND NOOK AS A BACK-UP, INCASE MY OLD ONE "THROWS-UP"
HI..I BOUGHT MY 2ND NOOK AS A BACK-UP, INCASE MY OLD ONE "THROWS-UP" i charged it in the wall for 6 hours..green light was on...never went off...i unplugged it, and it registered the "N"AND THEN WENT … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
i have a minotti m1000, and I cannot find the way to adjust
i have a minotti m1000, and I cannot find the way to adjust the screen size--it is supposed to be adjustable from 55"-325", but nowhere int eh menu doe sit have the option I can see to do that… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,133 satisfied customers
I have a F850EXR. The battery ran low so when I went to charge
I have a F850EXR. The battery ran low so when I went to charge the battery it wouldn't charge. I bought a new battery and that wouldn't charge. I bought a new charger that you charge the battery in th… read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
4,832 satisfied customers
Our oldest kindle (not sure of age) regularly loses the plot
Our oldest kindle (not sure of age) regularly loses the plot and has to be re-booted. This happens at least once a day, sometimes more often. There also seems to be a poor connection socket to the cha… read more
Dr. Dan
Dr. Dan
Doctoral Degree
572 satisfied customers
My battery in my Sungale Android Tablet, Model Number ID1018WTA
My battery in my Sungale Android Tablet, Model Number ID1018WTA won't come on, even after I have recharged it. Do I need to replace it, and if so where can I get one? Brenda Hunt… read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
4,832 satisfied customers
A couple of years ago I bought a Kindle Fire. I love using
A couple of years ago I bought a Kindle Fire. I love using it, but I am having a big problem charging it. I went to a Radio Shack Store to buy a new charger, and they told me it is not the charger - t… read more
Thomas
Thomas
IT Manager
Associate Degree
983 satisfied customers
We are selling a safe that is approx 36 h, 28 w, 24 d.
We are selling a safe that is approx 36"h, 28"w, 24" d. The only identifier on the front is Pittsburg Safe Co., PA, and is too heavy to move and check the back. It is green in colour which is chipped … read more
Stephen Cutler
Stephen Cutler
Registered Residential Contractor
licensed residential contractor
1,851 satisfied customers
the image projected frommy boxlight projector is very much
the image projected frommy boxlight projector is very much bigger than the size of myscreen. I tried to adjust the zoom and focus but doesn't help. any advice is verymuchappreciated… read more
YouwantitIgotit
YouwantitIgotit
19 satisfied customers
my power button on my ipod touch doesnt work and the volume
my power button on my ipod touch doesnt work and the volume cuts up bby itself. wat do i do?… read more
Richard S.
Richard S.
Bachelor\u0027s Degree
2,162 satisfied customers
I am completely hooked on my Sony NW-S205F digital music player.
I am completely hooked on my Sony NW-S205F digital music player. I have used it for several years for running--it has about 4000 miles with me on it by this time. I am very reliant on the built-in ped… read more
Martin
Martin
Engineer
Bachelor's Degree
1,248 satisfied customers
I just bought a brand new Panasonic KX-TG4500B. I hooked it
I just bought a brand new Panasonic KX-TG4500B. I hooked it up and everything has been fine for a week. I bought it because my old one went dead after about 7 years. A few minutes ago, the new phone d… read more
Craig
Craig
Electrical Director
Electrical Automation Technician
2,133 satisfied customers
I bought a Kindle 6 in August, 2009. It had a charger that
I bought a Kindle 6" in August, 2009. It had a charger that I plugged into the wall. I lost the charger. I've tried to order one online. I got a power charger by mistake and returned it. What kind do … read more
Rod
Rod
Systems Engineer
Graduate Certificate
1,319 satisfied customers
My kindle screen is frozen with the picture of one of the authors
My kindle screen is frozen with the picture of one of the authors on it My daughter noted a low battery yesterday. I charged t , (so I thought overnight but probably wall outlet wasnt working She was … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor\u0027s Degree
9,490 satisfied customers
My new samsung U600i wont let me use photos from my memory
My new samsung U600i wont let me use photos from my memory card as wallpaper. I have even copied them to my phone but it still wont work. Why is this?… read more
Rajshah
Rajshah
Consultant
Master's Degree
56 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x