Consumer Electronics

Electronics Repair Questions? Ask an Electronics Technician

Ask an Expert,
Get an Answer ASAP!

I was given a kindle pape rwhite for my birthday on Nov

Customer Question
I was given a...

I was given a kindle pape rwhite for my birthday on Nov 4th.It won't come on

Technician's Assistant: When did you last charge your Kindle?

Last night, with the chargetr that came qith it

Technician's Assistant: Have you tried a force reboot (pressing and holding the power button for a minute)?

Yes, the plan number on it is###-##-####

Submitted: 7 months ago.Category: Consumer Electronics
Show More
Show Less
Ask Your Own Consumer Electronics Question
Answered in 2 hours by:
1/6/2018
Electronics Technician: Dan, Master Tech and Repair Facility Trainer replied 7 months ago
Dan
Dan, Master Tech and Repair Facility Trainer
Category: Consumer Electronics
Satisfied Customers: 7,481
Experience: USAF trained; A.A.S Electronics; A.A.S. Education; Currently teaching advanced troubleshooting and repair for the DoD.
Verified

Welcome to the site! I'm Dan.

Is the unit showing any signs of life whatsoever? Any glimmer of hope? Also, please be sure to try with it connected to the charger, as well as disconnected.

Ask Your Own Consumer Electronics Question
Customer reply replied 7 months ago
Not paying the 31 dollars yall charged sooner go to court. I thought i was talking to geeksquad, whim is under contract with my kindle, you caused an iverdraft fee. Return my money immediately
Electronics Technician: Dan, Master Tech and Repair Facility Trainer replied 7 months ago

I'm actually not privy to any billing info, but you can >>click here<< to request a refund. Take care, and good luck with the new Kindle!

Ask Your Own Consumer Electronics Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Steve G. Your Own Question
Steve G.
Steve G.
Steve G., Engineer
Category: Consumer Electronics
Satisfied Customers: 2,358
2,358 Satisfied Customers
Experience: VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

Steve G. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Steve G.

Steve G.

Engineer

2,358 satisfied customers

VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

John

John

Engineer and electronic enthusiast for more than 12 years.

228 satisfied customers

I am here to help you!

Russell H.

Russell H.

Service Tech

4,832 satisfied customers

8+ years of professional experience

Louie

Louie

Technician

4,619 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Greg A.

Greg A.

Engineer

1,394 satisfied customers

Engineer / Consultant

Rod

Rod

Systems Engineer

1,319 satisfied customers

FCC Commercial Licenses, BSCS, ASEET, 40+years Electronics & Communication Systems

Martin

Martin

Engineer

1,248 satisfied customers

16 years, include works in aluminium plant, industrial machinery, military weapons, programming

< Previous | Next >

Related Consumer Electronics Questions
Llast night my kindle fire wouldn't power on although it had
llast night my kindle fire wouldn't power on although it had been on a charge prior to that the message I'm getting is: it won't power on so charge it but it won't charge. I took it to Best Buy and us… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
My kindle would not turn off last night. the light and name
my kindle would not turn off last night. the light and name Kindle would not off, Left the kindle on and on charge. This morning the kindle still had the name on screen, but it would not come on all t… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
Last night my Kindle Fire showed the warning "15% power left".
Last night my Kindle Fire showed the warning "15% power left". I plugged in the extension to charge it while continuing to read until a warning showed on the screen "NO POWER- Shut down". It shut down… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor\u0027s Degree
9,490 satisfied customers
I was given a birthday panasonic cd system sc-pm54 with out
I was given a birthday panasonic cd system sc-pm54 with out the remote control the n2qayb000008 how do I get on please from new zealand… read more
Martin
Martin
Engineer
Bachelor's Degree
1,248 satisfied customers
i gave my granddaughter a kindle fire for her birthday last
i gave my granddaughter a kindle fire for her birthday last year august and now we have much trouble charging this unit have bought new cord ect... will only charge from my phone charger what shoud i … read more
Michael
Michael
Appliance Repair Technician
Bachelor's Degree
3,516 satisfied customers
Last night my original kindle with the keyboard locked up on
Last night my original kindle with the keyboard locked up on me and the select button in the middle of my arrow keys won't work. What can I do. If it won't work how do I transfer all my books to my ki… read more
Dr. Fix-It
Dr. Fix-It
Technical Lead
1,671 satisfied customers
Hi and HELP, I HAVE THE MIDDLE VERSION OF kINDLE. I DONT
Hi and HELP, I HAVE THE MIDDLE VERSION OF kINDLE. I DON'T THINK IT IS "THE TOUCH' HOWEVER..........AS MY HUSBAND BOUGHT IT FOR ME A YEAR AGO. I BELIEVE HE BOUGHT THE $79.00 VERSION. I DROPPED MY KINDL… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor\u0027s Degree
9,490 satisfied customers
I have a Galaxy NV53. It came with the Windows DVD Maker program.. I
I have a Galaxy NV53. It came with the Windows DVD Maker program.. I am currently working on a video for my Grandmas 80th birthday Party in May. I was planning on putting pictures, video birthday wish… read more
ITTechChris
ITTechChris
IT Technician
352 satisfied customers
I purchased my Kindle the end of May 2010. I have had to charge
I purchased my Kindle the end of May 2010. I have had to charge the battery about every six hours. Now the battery won't charge at all. I charged it all night last night, and it didn't not charge at a… read more
Simit
Simit
Bachelor\u0027s Degree
2,001 satisfied customers
My Sony reader suddenly wont turn on. Its plugged in properly.
My Sony reader suddenly won't turn on. It's plugged in properly. I got it in Nov. for my birthday so it's brand new. What can I do to start it?… read more
Dr. Fix-It
Dr. Fix-It
Technical Lead
1,671 satisfied customers
my kindle wont turn on after recharging it last night! I
my kindle won't turn on after recharging it last night! I unplugged it, and since then had a green light, but no screen. I have since reconnected the charge (it was amber colored), but still no screen… read more
Expert-Repair
Expert-Repair
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
11 satisfied customers
My wife got a new Kindle for her Birthday, I am trying to get
My wife got a new Kindle for her Birthday, I am trying to get it on line, but the kindle won't accept my password, why?. [email protected]… read more
Daniel P.
Daniel P.
Wireless Sales Consultant
Currently a student
2,058 satisfied customers
Last night I plugged in my kindle to charge the battery. The
Last night I plugged in my kindle to charge the battery. The green light came on after about 30 minutes and it won't turn off and I can't get into my kindel. It seems frozen.… read more
Simit
Simit
Bachelor\u0027s Degree
2,001 satisfied customers
I have a Kindle that was given to me in February for my birthday.
I have a Kindle that was given to me in February for my birthday. I have 3 things downloaded--the Bible, games: Scrabble & Every Word. The other day I went to charge it--the battery was dead--would no… read more
Simit
Simit
Bachelor\u0027s Degree
2,001 satisfied customers
I was using my kindle last night and a message popped up saying
I was using my kindle last night and a message popped up saying I was not recieving wireless and go to menu and settings to reset, My kindle is stuck onsettings (social networks and I plugged it in th… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I received my new Kindle from my wife for my birthday in September,
I received my new Kindle from my wife for my birthday in September, 2010 (a month ago). Last night it decided to not awake. The fixed screen is on, but there is no responce even if I plug it in. I'm p… read more
COMP_GURU
COMP_GURU
Management Engineering IT
Vocational, Technical or Trade Scho
7 satisfied customers
My kindle wont connect to whispernet. I charged it la
My kindle won't connect to whispernet. I charged it last night and tried to shop the kindle store, but it still won't connect even after I restarted it from the menu in settings. What else can I try?… read more
iMayne
iMayne
Electronics Engineer
High School or GED
241 satisfied customers
i dropped my kindle on the floor last night, it was on carpet
i dropped my kindle on the floor last night, it was on carpet but now there is a scratch on the screen and it won't turn on, what do i do, who fixes kindle's?… read more
COMP_GURU
COMP_GURU
Management Engineering IT
Vocational, Technical or Trade Scho
7 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x