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My 2 year old keeps ordering things with the remote I need…

Customer Question
My 2 year old...

My 2 year old keeps ordering things with the remote I need to block this option and take my subscription back to my original

Technician's Assistant: What's the brand and model of your product?

I have xfinity internet and cable

Technician's Assistant: What's the model of your XFinity router?

Where would i find that

Technician's Assistant: The Network Technician will be able to walk you through that. What have you tried so far?

Nothing i don't want to mess up things i want to get subscription back to original contract and disable ordering from the remote

Submitted: 7 months ago.Category: Consumer Electronics
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Answered in 2 hours by:
1/5/2018
Electronics Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: Consumer Electronics
Satisfied Customers: 2,824
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know

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Steve G.
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Category: Consumer Electronics
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Experience: VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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