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I have a Unican residential door lock. Can anyone help me…

Customer Question
I have a Unican residential...
I have a Unican residential door lock. Can anyone help me with either removing the lock completely or resetting the combination
Submitted: 7 months ago.Category: Consumer Electronics
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Answered in 2 hours by:
1/5/2018
Electronics Technician: Dan, Master Tech and Repair Facility Trainer replied 7 months ago
Dan
Dan, Master Tech and Repair Facility Trainer
Category: Consumer Electronics
Satisfied Customers: 7,481
Experience: USAF trained; A.A.S Electronics; A.A.S. Education; Currently teaching advanced troubleshooting and repair for the DoD.
Verified

Welcome to the site! I'm Dan.

There are hundreds of different Unican style door locks. What is the make and model of this one?

Dan

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Customer reply replied 7 months ago
There is no model number visible. Can I send pictures?
Electronics Technician: Dan, Master Tech and Repair Facility Trainer replied 7 months ago

Thank you for the photos. I'm sending them to my contact over at Simplex to help us identify the model. Once we know that, I can help you further. I don't know how long it will take them to respond, but I'll let you know as soon as I know more.

Dan

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Customer reply replied 7 months ago
Thank you
Electronics Technician: Dan, Master Tech and Repair Facility Trainer replied 7 months ago

No problem. It's Friday afternoon over there now (east coast) so we might not hear back for a bit.

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Customer reply replied 6 months ago
Hello Dan. I changed phones and messed up the connection on this. Did you get an answer for me?
Electronics Technician: Harry, Customer Service replied 6 months ago
Harry
Harry, Customer Service
Category: Consumer Electronics
Satisfied Customers: 2,824
Experience: IT at Justanswer
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Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 6 months ago
I do need help
Customer reply replied 6 months ago
Can you see my string regarding this issue
Electronics Technician: Harry, Customer Service replied 6 months ago

I will need the model number -- The pictures do not provide that.

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Customer reply replied 6 months ago
No model # visible that’s why I sent pictures
Electronics Technician: Harry, Customer Service replied 6 months ago

Unfortunately, you will need to have a local tech come out to your house/business since you cannot locate the model number.

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Customer reply replied 6 months ago
Darn it. It’s such an esoteric lock I would have thought there’d be a standard way of changing the combo and one of those
Electronics Technician: Harry, Customer Service replied 6 months ago

Unfortunately, without a model number, we cannot assist.

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Customer reply replied 6 months ago
I will unscrew the door latch area tomorrow and see if I can get a model #
Electronics Technician: Harry, Customer Service replied 6 months ago

OK thanks

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Customer reply replied 6 months ago
I noticed my request is logged under electronics and TV. This is a manual door lock. Am I in the right place?
Electronics Technician: Harry, Customer Service replied 6 months ago

It was moved into the correct category

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