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The last time we opened the safe was 5 days ago. The combo
The last time we opened the safe was 5 days ago. The combo worked fine, now it is saying e code. The A B buttons will not work the swipe a card. I am not sure which card I used when I set this up eith… read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
4,832 satisfied customers
My Sentry Safe won"t open. Get Battery light. Approx 10years
My Sentry Safe won"t open. Get Battery light. JA: What's the make/model of your device? How old is it? Customer: Approx 10years old JA: How long has this been going on? What troubleshooting have you t… read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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Battery died on SetrySafe model i can not open door how to
Battery died on SetrySafe model i can not open door how to open to change the batteries? … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
My sentry safe dsw5840 will not open, have code, key serial
My sentry safe dsw5840 will not open, have code, key serial number and everything digital lock says its in the proceed position, but handle just spins, I think it's the actuator? Saw a video but not s… read more
Mr. Wilson
Mr. Wilson
Teacher
Master's Degree
200 satisfied customers
I have a model A3817. The door is open with the pins out. My
I have a model A3817. The door is open with the pins out. My combination is not working, I don't have a key, and my owners manual doesn't tell me how to change the batteries. Help. Lester… read more
Mr. Wilson
Mr. Wilson
Teacher
Master's Degree
200 satisfied customers
I inadvertently pressed a button on the face of my Sentry
I inadvertently pressed a button on the face of my Sentry safe. I think the safe model is A3810 AM6 18280. The button has remained in. If I try to open the safe with the combination number nothing hap… read more
Mr. Wilson
Mr. Wilson
Teacher
Master's Degree
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Cannot open safe, I replaced batteries and entered the
Cannot open safe, I replaced batteries and entered the factory code and keeping getting err message… read more
Mr. Wilson
Mr. Wilson
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Master's Degree
200 satisfied customers
How do I open a Sentry A3810 battery operated safe. The keypad
how do I open a Sentry A3810 battery operated safe. The keypad will not work. I tried new batteries and it does not work.… read more
Michael
Michael
Appliance Repair Technician
Bachelor's Degree
3,516 satisfied customers
I got my mom a Sentry safe about a year ago. It has the push
I got my mom a Sentry safe about a year ago. It has the push button type lock and needed a battery. Just recently she puts in her number and all the green lights go on except when she pushes enter the… read more
Mr. Wilson
Mr. Wilson
Teacher
Master's Degree
200 satisfied customers
I have digital safe that my mom was trying to open. She didnt
I have digital safe that my mom was trying to open. She didnt understand what she was doing. So she put in a bunch of wrong numbers. I came home and put the right numbers in and opened it. But now it … read more
Cher
Cher
JustAnswer Expert & Mentor;Teacher/Tutor
Masters Degree
1,382 satisfied customers
I have a sentry safe, and it will not open. It beeps when
I have a sentry safe, and it will not open. It beeps when I press the numbers, and the middle light is green, as well as the far right light is orange. I am wondering if the battery is too low, and if… read more
Cher
Cher
JustAnswer Expert & Mentor;Teacher/Tutor
Masters Degree
1,382 satisfied customers
my battery is low and my code will not allow me to open the
my battery is low and my code will not allow me to open the safe...how can it get the safe open now? the safe tag on the front is KSW0510 and BK943257, not sure it that helps or not… read more
Mr. Wilson
Mr. Wilson
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Master's Degree
200 satisfied customers
We cannot open our Sentury safe, after 10 years of ownership.
We cannot open our Sentury safe, after 10 years of ownership. We try the combination we've used every day since we bought it, and the light on the bottom left of the key pad is yellow and flashing and… read more
FitnessSpecialist
FitnessSpecialist
Master's Degree
250 satisfied customers
I have a Sentry S0500 safe that has never failed me. However,
I have a Sentry S0500 safe that has never failed me. However, I am now unable to open the safe. The low battery yellow light is NOT on. I clear the safe and enter my code. I get a green light with eac… read more
Cher
Cher
JustAnswer Expert & Mentor;Teacher/Tutor
Masters Degree
1,382 satisfied customers
i know the combination to my safe, but can not get it to open.
i know the combination to my safe, but can not get it to open. i have had this safe for about 3 years and nnever had a problem before. any suggestions?… read more
Mr. Wilson
Mr. Wilson
Teacher
Master's Degree
200 satisfied customers
We have a Sentry S0810 Safe secured in a closet. It has a
We have a Sentry S0810 Safe secured in a closet. It has a battery, key, and combination lock. I just tried to open it both ways. Apparently the battery died since it was last opened. How do I get this… read more
MASTERTECH
MASTERTECH
Owner
Vocational, Technical or Trade Scho
6,817 satisfied customers
I have a sentry safe model 0A3807 I am using the factory
I have a sentry safe model 0A3807 I am using the factory code but the safe will not open. There is no indication that the batteries are low. When I enter the code and the program entry button the disp… read more
Cher
Cher
JustAnswer Expert & Mentor;Teacher/Tutor
Masters Degree
1,382 satisfied customers
I have a Sony HCD-EC98P amp with SS-EC78 speakers and SS-WG98
I have a Sony HCD-EC98P amp with SS-EC78 speakers and SS-WG98 subwoofer but only the high frequency sound works from the speakers - no low frequency and no subwoofer. I've checked all the connections … read more
Louie
Louie
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Associate Degree
4,619 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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