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Although I bought my SonyHXR-MC2500 I was only now reading…

Customer Question
Although I bought my...

Although I bought my SonyHXR-MC2500 I was only now reading material and trying to set it up. However, I'm having 2 issues with the power

Technician's Assistant: What device is not powering up?

The camera itself. I believe the power cord attachments must be for use in Japen. And second, it did not come with a bttery charger and I need to know what kind to buy

Technician's Assistant: Are there any flashing lights, symbols, or messages on your camera or display screen?

I'm not sure of how to turn the power on

Technician's Assistant: Have you tried removing and replacing the battery and/or SD card?

It is brand new and never has been used. Shopuld the battery already be charged?

Technician's Assistant: Anything else you want the Camera Expert to know before I connect you?

No only what kind of charger I need, ands do I need another power cord attachment to us in America?

Submitted: 7 months ago.Category: Consumer Electronics
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Answered in 5 hours by:
1/3/2018
Electronics Technician: Pete, Electronic Engineer replied 7 months ago
Pete
Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 20,622
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Electronics Technician: Pete, Electronic Engineer replied 7 months ago

When did you buy the camcorder?

Where did you buy it from?

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Customer reply replied 7 months ago
Issue resolved
Electronics Technician: Pete, Electronic Engineer replied 7 months ago

Glad to hear it is now resolved!

Is there anything else I can help you with at all?

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Electronics Technician: Pete, Electronic Engineer replied 7 months ago

I haven't heard back from you yet - please reply and let me know if there is anything else I can help you with.

If the issue is resolved or you do not need anymore help, please rate our session as 4 stars or more and press submit so I am credited for my time, otherwise please reply back so we can continue with the issue.

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