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Can dial out on new phone,but get busy signal when dialing…

Customer Question
Can dial out on...

Can dial out on new phone,but get busy signal when dialing in. doesn't light up at all

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

Is not a smart phone . this is my new land line

Technician's Assistant: How long has this been going on with your smartphone? What have you tried so far?

Maybe a day or so.

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

As i said this is not a smart phone, but my land line

Submitted: 7 months ago.Category: Consumer Electronics
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Answered in 2 minutes by:
1/1/2018
Electronics Technician: Nathan, Engineer replied 7 months ago
Nathan
Nathan, Engineer
Category: Consumer Electronics
Satisfied Customers: 31,510
Experience: Engineer
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Can you tell me a bit more about the problem please:

1) If you have multiple handsets (within the same system), does this happen with all of them?
2) Are there other phones or even a fax, outside of this system but on the same line? If so are they working properly?
3) Is this a landline from the local phone/cable company, or a VOIP service (vonage/magicjack/etc)?
4) Do you have dsl service on the same line?
5) Full model of the phone(s) (printed on sticker on the main base station, not the handset)

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Customer reply replied 7 months ago
have two happens to both.
no other phones on this line
Electronics Technician: Nathan, Engineer replied 7 months ago

I really need complete and specific details, please. Can you provide all of the requested info

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Electronics Technician: Nathan, Engineer replied 7 months ago

Hello, it appears your question is still open.
Do you need more help with this?
Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.
Nathan

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