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Have an Aluratek photo frame. Don't know the model number.

Customer Question
Have an Aluratek photo...

Have an Aluratek photo frame. Don't know the model number. Lost my owner's manual. All I have is a serial number (A081007000811). Would like to download the manual online. URL please?

Technician's Assistant: What brand and model of e-reader do you have?

As I said, it is and Aluratek and I don't know the model.

Technician's Assistant: How long has this been going on with your e-reader? What have you tried so far?

It has worked many times in the past. It powers up and the remote appears to work since I can change the settings. Today I put the memory card in my computer and only deleted the photos. I then copied new photos to the card. Can not get the photo frame to show the photos.

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

Other than if you could give me the phone number I would call the expert. As you can see, I am a very slow at typing.

Submitted: 7 months ago.Category: Consumer Electronics
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Answered in 2 hours by:
1/1/2018
Electronics Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: Consumer Electronics
Satisfied Customers: 2,828
Experience: IT at Justanswer
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Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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