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I just bought a new remote and can't program it. At least…

Customer Question
I just bought a...

I just bought a new remote and can't program it. At least yesterday we could change the channels, but last night I shut it off manually in thee dark and pressed the wrong button. Now all I get is no signal and I can't program remote until this is fixed. In process last night it went off the HM1 station. so it's really a mess. Can u help

Technician's Assistant: What is the model of your TV?

Vizio

Technician's Assistant: What menu options can you access, if any?

None

Submitted: 6 months ago.Category: Consumer Electronics
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Customer reply replied 6 months ago
My message is ere in blue. Can u see it
Customer reply replied 6 months ago
Is anyone there
Customer reply replied 6 months ago
Hello........
Customer reply replied 6 months ago
Hello
Customer reply replied 6 months ago
Right now tv is blue and flashing "no signal". Can't use remote at all
Customer reply replied 6 months ago
Please just let me know if someone is going to answer me so I know if I did the right thing when paying my$5
Customer reply replied 6 months ago
Been waiting for almost half hour
Customer reply replied 6 months ago
Can u tell me if anyone can see my question or if anyone is there? I know it's a holiday. I would just like some sort of reply
Answered in 4 hours by:
1/1/2018
Electronics Technician: Pete, Electronic Engineer replied 6 months ago
Pete
Pete, Electronic Engineer
Category: Consumer Electronics
Satisfied Customers: 20,339
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Electronics Technician: Pete, Electronic Engineer replied 6 months ago

Sorry for the delay!

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Electronics Technician: Pete, Electronic Engineer replied 6 months ago

What is the make and model number of the remote that you are trying to program?
What is the make and model number of the device that you are trying to program it to use with?

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Customer reply replied 6 months ago
I got an answer FOR FREE at Verizon chat within 5 min. I don't like your service and I have cancelled. If i had waited for your reply, we would have been without all day!!!! TERRIBLE I WOULD LIKE MY MONEY BACK
Electronics Technician: Pete, Electronic Engineer replied 6 months ago

I am user of this site just like you, so I don't have any insight into your account, however you can contact customer services for any account queries.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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