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My hp all in one won't turn on .light flashes blue but won't…

Customer Question
My hp all in...

My hp all in one won't turn on .light flashes blue but won't stay on

Technician's Assistant: What Operating System (OS) are you running on your Pavilion?

Using wifi

Technician's Assistant: Does your Pavilion make any noise when rebooted? Are any of the LED lights on?

No noise blue led light flashes

Submitted: 3 months ago.Category: Consumer Electronics
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Answered in 7 minutes by:
12/30/2017
Electronics Technician: Md. Sadique, Engineer replied 3 months ago
Md. Sadique
Md. Sadique, Engineer
Category: Consumer Electronics
Satisfied Customers: 3,581
Experience: Diploma in applied electronics and instrumentation with 7 yrs + hands on experience in Consumer Electronics equipments and Circuitry
Verified

Hello, and thank you for your question. I am reviewing it now and will reply again in a moment.

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Electronics Technician: Md. Sadique, Engineer replied 3 months ago

Could you please tell me the model number of your Hp?

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Customer reply replied 3 months ago
200
Customer reply replied 3 months ago
Have tried turning it off at power point and disconnecting wifi. Am running windows 19
Customer reply replied 3 months ago
Windows 10
Electronics Technician: Md. Sadique, Engineer replied 3 months ago

Do you hear any beeps?

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Customer reply replied 3 months ago
No noise at all
Electronics Technician: Md. Sadique, Engineer replied 3 months ago

Can you tell me the sequence of the light blinking?

for e.g 1 blink pause, 2 blinks pause etc.

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Customer reply replied 3 months ago
One blink pause when on/off button pressed
Electronics Technician: Md. Sadique, Engineer replied 3 months ago

Disconnect all devices such as printers, USB storage devices and media cards.

Then unplug the power cord from the computer.

Then press and hold the power button for at least 30 seconds.

Reconnect the power cord, and press the Power button.

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Customer reply replied 3 months ago
Still the same
Electronics Technician: Md. Sadique, Engineer replied 3 months ago

The symptom indicates the system board has fried up. We just did a power discharge, sometimes it helps.

What is the age of your computer?

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Electronics Technician: Md. Sadique, Engineer replied 3 months ago

Is it under warranty?

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Electronics Technician: Md. Sadique, Engineer replied 3 months ago

If you tell me your city name. I can help you find some local repair shops -- they will repair it for a less cost.

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Md. Sadique
Md. Sadique
Md. Sadique, Engineer
Category: Consumer Electronics
Satisfied Customers: 3,581
3,581 Satisfied Customers
Experience: Diploma in applied electronics and instrumentation with 7 yrs + hands on experience in Consumer Electronics equipments and Circuitry

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