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I have a lp120-usb, I got it last Christmas and the

Customer Question
I have a lp120-usb...

I have a lp120-usb, I got it last Christmas and the turntable won't spin when the on/off button is pushed.

Technician's Assistant: How long have you had your LP120-USB?

About a year, it was a gift last Christmas

Technician's Assistant: What have you tried so far?

All of the suggestions from the internet.

Submitted: 6 months ago.Category: Consumer Electronics
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Answered in 5 minutes by:
12/30/2017
Electronics Technician: Md. Sadique, Engineer replied 6 months ago
Md. Sadique
Md. Sadique, Engineer
Category: Consumer Electronics
Satisfied Customers: 3,659
Experience: Diploma in applied electronics and instrumentation with 7 yrs + hands on experience in Consumer Electronics equipments and Circuitry
Verified

Hello, and thank you for your question. I am reviewing it now and will reply again in a moment.

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Electronics Technician: Md. Sadique, Engineer replied 6 months ago

The most common and likely cause of this problem is the fuse on the top side of the central PCB connected to the motor is burnt.

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Customer reply replied 6 months ago
I got the same information from the internet chat threads.
Electronics Technician: Md. Sadique, Engineer replied 6 months ago

It's a very common issue.

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Electronics Technician: Md. Sadique, Engineer replied 6 months ago

Do you have any electronic repair experience?

Soldering iron, using a DMM etc.

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Customer reply replied 6 months ago
I wanted to see if I can repair it. Others had to send it in to Audio-Technia.
Customer reply replied 6 months ago
No
Electronics Technician: Md. Sadique, Engineer replied 6 months ago

The premium service request is sent by the system, not by me. It's completely optional. If you don't want it, then please ignore.

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Electronics Technician: Md. Sadique, Engineer replied 6 months ago

I would suggest not to try repairing yourself if you're not confident enough.

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Customer reply replied 6 months ago
then what?
Electronics Technician: Md. Sadique, Engineer replied 6 months ago

If you want to give it a try I am ready to walk you through the repair steps.

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Customer reply replied 6 months ago
Does it involve a new fuse that I don't have and a smoldering iron I don't have?
Electronics Technician: Md. Sadique, Engineer replied 6 months ago

Yes, it does involve a soldering iron, new fuse, and DMM.

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Customer reply replied 6 months ago
Then there is nothing to talk me through. Do I take it to a repair shop then?
Electronics Technician: Md. Sadique, Engineer replied 6 months ago

Yes, the best bet would be to take it to a repair shop.

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Customer reply replied 6 months ago
Okay, then I've paid $24 for what I already knew. Awesome.
Electronics Technician: Md. Sadique, Engineer replied 6 months ago

We believe in customer satisfaction. If you want I can help you repair your unit.

Would you like to have a refund?

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Customer reply replied 6 months ago
I would.
Electronics Technician: Md. Sadique, Engineer replied 6 months ago

Great! We would be happy to process a refund for you. Our first priority is customer satisfaction.

I would send a refund request to the moderators.

Thanks for using JustAnswer.

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