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I purchased a Sony DSC-HX90V for Christmas and I am not sure…

Customer Question
I purchased a Sony...

I purchased a Sony DSC-HX90V for Christmas and I am not sure how I get the GPS mapping/tracking function to work.

Technician's Assistant: Who makes your GPS?

I thought this camera had built in GPS??????

Technician's Assistant: What have you tried so far with your GPS?

I took a photo and used a program I down loaded - playmemories. I can load my pics onto the computer but there are no instructions as to what to do next.

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

No - except when I was trying to get it to work - I did get a map and it said the location was Tokyo - so I assumed this was something generic and had no relevance to the actual photo.

Submitted: 4 months ago.Category: Consumer Electronics
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Answered in 24 minutes by:
12/28/2017
Electronics Technician: Harry, Customer Service replied 4 months ago
Harry
Harry, Customer Service
Category: Consumer Electronics
Satisfied Customers: 2,052
Experience: IT at Justanswer
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Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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