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I HAVE AN ECHODOT MY BROTHER GOT IT WORKING ON HS COMPUTER.

Customer Question
I HAVE...

I HAVE AN ECHODOT MY BROTHER GOT IT WORKING ON HS COMPUTER. I CANT GET IT TO DO ANYTHING ON MY COMPUTER ANY SUGGESTIONS ?

Technician's Assistant: What brand and model of e-reader do you have?

AMAZON ECHO DOT 2ND GENERATION

Technician's Assistant: How long has this been going on with your Amazon e-reader? What have you tried so far?

I HAVE ONLY PLUGGED IT IN BY THE COMPUTER. MY BROTHER SAID I WOULD SEE INSTRUCTIONS O SCREEN. IT DOES NOTHING

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

I JUST WANT TO GET THE COMPUTER TO RECOGNIZE THE UNIT SO IT WILL WORK

Submitted: 6 months ago.Category: Consumer Electronics
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Answered in 4 hours by:
12/27/2017
Electronics Technician: Harry, Customer Service replied 6 months ago
Harry
Harry, Customer Service
Category: Consumer Electronics
Satisfied Customers: 2,600
Experience: IT at Justanswer
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Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Category: Consumer Electronics
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Experience: VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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