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We lost the remote to our apple TV, is there anything we can…

Customer Question
We lost the remote...

We lost the remote to our apple TV, is there anything we can do?

Technician's Assistant: What is the model of your TV?

Samaung TV it's the apple device that we lost the remote to

Technician's Assistant: What menu options can you access, if any?

None without the remote

Submitted: 6 months ago.Category: Consumer Electronics
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Answered in 15 minutes by:
12/26/2017
Electronics Technician: Cabletech, Helpdesk replied 6 months ago
Cabletech
Cabletech, Helpdesk
Category: Consumer Electronics
Satisfied Customers: 524
Experience: 12 years ISP Technical Support
Verified

Thank you for choosing Just Answer. I would be happy to assist today with your question.

Give me just a moment while I review the information provided.

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Electronics Technician: Cabletech, Helpdesk replied 6 months ago

Are you looking at ordering a replacement remote? Do you know or can you find out the Model Number to your Apple TV device?

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Customer reply replied 6 months ago
Model A1427
Customer reply replied 6 months ago
What would a replacement cost? Model A1427
Electronics Technician: Cabletech, Helpdesk replied 6 months ago

Checking now

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Electronics Technician: Cabletech, Helpdesk replied 6 months ago

It looks like it would be $20 at Best Buy.

https://www.bestbuy.com/site/apple-remote-silver/5167901.p?skuId=5167901

-----

Please let me know if you have any other questions. I would be happy to help provide any clarification or further details you may need. If you do not need any further help, just as a reminder before you go, please give me a quick rating at the top right. Hopefully I have earned 5 stars today! This helps me receive credit for helping you today. Have a great rest of your day!

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Customer reply replied 6 months ago
Cancel my order, I should have just called Best Buy
Electronics Technician: Cabletech, Helpdesk replied 6 months ago
There's no order. I found the best place to buy a replacement.
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