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I have an Alexa echo, but just got the Alexa show, can't…

Customer Question
I have an Alexa...

I have an Alexa echo, but just got the Alexa show, can't remember my amazon account, I tried to get it but won't take it, what can I do?

Technician's Assistant: What Amazon model do you have?

Of echo or show?

Technician's Assistant: How long has this been going on with your Amazon e-reader? What have you tried so far?

My echo show is new, got for xmas, had my Alexa echo for over a year

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

Just want my password ***** put in my new device!

Submitted: 6 months ago.Category: Consumer Electronics
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Answered in 4 hours by:
12/26/2017
Electronics Technician: Russell H., Service Tech replied 6 months ago
Russell H.
Russell H., Service Tech
Category: Consumer Electronics
Satisfied Customers: 12,791
Experience: 8+ years of professional experience
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your Amazon Alexa service device setup question.

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Electronics Technician: Russell H., Service Tech replied 6 months ago

I would advise you to contact Amazon.com themselves, at the following number, to ask them about the status of your account, and - if needed - take remedial measures to set it right:

1(###) ###-####/p>

I believe that you leave your phone number with them, and they call you back.

Good luck, and please have a good holiday season.

If this answers your question, please rate my answer. A five-star rating would be appreciated!

If you need more info, or have any comments, use Reply To Expert to respond.

Thanks.

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Customer reply replied 6 months ago
Thanks for nothing!!! I sent 36.00 for this advice!!! Scam!!
Electronics Technician: Russell H., Service Tech replied 6 months ago

How can I further help you? I advise you further, to try logging in on a computer to your Amazon.com account - if that fails, means for resetting your password, e.g. a link, will appear on the web page.

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