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I need help in connecting my Epson Stylus Photo RS680

Customer Question
I need help in...

I need help in connecting my Epson Stylus Photo RS680 wirelessly to my Vostro Dell computer. I have attached the USB cord to my iphone7+ and the printer. My name is*****; my address is***** Apt 29, Macon, GA 31204. My phone is(###) ###-####and my email is***@******.***

Technician's Assistant: How long has this been going on with your Stylus?

I have just gotten the printer and am trying to connect it. I have replaced all the ink cartridges and it works from the computer but I would like to connect it to my iphone 7+ as well.

Technician's Assistant: Happy to help. Want a weekly JustAnswer email to help with other issues? If so, what's your email address? And if you'd still like to talk to the Printer Expert, I'll connect you shortly.

Did you receive my text with that information?

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Unfortunately I don't know enough to ask the right questions!

Submitted: 7 months ago.Category: Consumer Electronics
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Answered in 2 minutes by:
12/23/2017
Electronics Technician: Md. Sadique, Engineer replied 7 months ago
Md. Sadique
Md. Sadique, Engineer
Category: Consumer Electronics
Satisfied Customers: 3,663
Experience: Diploma in applied electronics and instrumentation with 7 yrs + hands on experience in Consumer Electronics equipments and Circuitry
Verified

Hello, and thank you for your question. I am reviewing it now and will reply again in a moment.

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Electronics Technician: Md. Sadique, Engineer replied 7 months ago

Give me a moment I am checking if your printer supports AirPrint or not.

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Electronics Technician: Md. Sadique, Engineer replied 7 months ago

Is it Epson Stylus Photo RX680?

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Electronics Technician: Md. Sadique, Engineer replied 7 months ago

Are you there?

Please let me know once you're online.

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Customer reply replied 7 months ago
I'm back. We were disconnected. I've answered your questions previously in my initial contact. Somewhere along my inquiries I was told I need to have Windows 10 but I have been told that the windows 7 program I am comfortable using would be difficult for me to learn. Your help would be greatly appreciated.
Electronics Technician: Md. Sadique, Engineer replied 7 months ago

Would you like me to remote into your computer and work on the issue directly?

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Customer reply replied 7 months ago
I will be back in about two hours. Will that work for you? I would appreciate your help. I have no problem with you remote in to my computer. I'll contact when I get home. Will that work for you?
Electronics Technician: Md. Sadique, Engineer replied 7 months ago

Sure!
Just remember to message me here when you are ready.

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