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I can’t get my new 160 headphones set up. Can you help?

Customer Question
I can’t get my...

I can’t get my new 160 headphones set up. Can you help?

Technician's Assistant: What's the brand and model of your product?

Senheiser rs 160

Technician's Assistant: What Sennheiser model do you have?

Rs 160

Technician's Assistant: What have you tried so far with your Sennheiser system?

Plugging and unplugging from headphones to tv to cable box. I’m not sure what is supposed to go where

Technician's Assistant: Anything else you want the Theater Expert to know before I connect you?

Just that when I finally got it to work, only one side worked. Now I can’t even get that going

Submitted: 7 months ago.Category: Consumer Electronics
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Answered in 7 hours by:
12/22/2017
Electronics Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: Consumer Electronics
Satisfied Customers: 2,643
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Steve G.
Steve G.
Steve G., Engineer
Category: Consumer Electronics
Satisfied Customers: 2,358
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Experience: VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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