Consumer Electronics

Electronics Repair Questions? Ask an Electronics Technician

Ask an Expert,
Get an Answer ASAP!

I have just purchased an Acer Denim 11.6" CB3-131-C3SZ and I…

Customer Question
I have just purchased...

I have just purchased an Acer Denim White 11.6" CB3-131-C3SZ and I cannot connect to any network.

Technician's Assistant: Are you able to connect using an ethernet cable?

No wrong fitting but i do have WiFi.

Technician's Assistant: Which lights are colored and/or blinking on your router?

Alkl are white and 2.5 & 5 ghz are blinking

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

When the screen for language and country come up, the information is already there but when i click on "select a network" nothing happenns

Submitted: 7 months ago.Category: Consumer Electronics
Show More
Show Less
Ask Your Own Consumer Electronics Question
Answered in 1 minute by:
12/21/2017
Electronics Technician: Richard, Customer Service replied 7 months ago
Richard
Richard, Customer Service
Category: Consumer Electronics
Satisfied Customers: 47,274
Experience: Over 20 years fixing Electronically devices
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

What exactly happens when you try to connect to a wireless network?

Please let me know

Ask Your Own Consumer Electronics Question
Customer reply replied 7 months ago
Nothing, the first screen offers no networks to choose from.
Electronics Technician: Richard, Customer Service replied 7 months ago

What are you seeing on the first screen?

Ask Your Own Consumer Electronics Question
Customer reply replied 7 months ago
Forget it, I don't want spend $26. And if this link is just a money pit, I'm going yo leave.
Customer reply replied 7 months ago
Well What do you say or have you already
left?
Electronics Technician: Richard, Customer Service replied 7 months ago

ok all the best

Ask Your Own Consumer Electronics Question
Customer reply replied 7 months ago
You have already charged me $26. for something I did not agree to.
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Steve G. Your Own Question
Steve G.
Steve G.
Steve G., Engineer
Category: Consumer Electronics
Satisfied Customers: 2,358
2,358 Satisfied Customers
Experience: VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

Steve G. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Steve G.

Steve G.

Engineer

2,358 satisfied customers

VP of electronic repair company. Audio nut since 1974. Home Theater advisor. Vinyl holdout!

John

John

Engineer and electronic enthusiast for more than 12 years.

228 satisfied customers

I am here to help you!

Russell H.

Russell H.

Service Tech

4,732 satisfied customers

8+ years of professional experience

Louie

Louie

Technician

4,614 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Greg A.

Greg A.

Engineer

1,381 satisfied customers

Engineer / Consultant

Rod

Rod

Systems Engineer

1,319 satisfied customers

FCC Commercial Licenses, BSCS, ASEET, 40+years Electronics & Communication Systems

Martin

Martin

Engineer

1,247 satisfied customers

16 years, include works in aluminium plant, industrial machinery, military weapons, programming

< Previous | Next >

Related Consumer Electronics Questions
Have a new LG TV cannot connect my Sony wireless head
Have a new LG TV cannot connect my Sony wireless head set--TV has a "optical/digital audio out port--need wire that fits this port and the Sony headset … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a Denon ceol N9. For the time being it is connected
Hi Richard, I have a Denon ceol N9. For the time being it is connected through wifi. But I would like to use it wired. It says on the user guide to use a router...And it cannot be connected to the lan… read more
Richard
Richard
Customer Service
47,274 satisfied customers
Cannot connect anymore the CEOL N9 to WIFI ... Worked twice
Hi, cannot connect anymore the CEOL N9 to WIFI ... Worked twice and then, keep searching the network... … read more
Richard
Richard
Customer Service
47,274 satisfied customers
I am having trouble with my play station 4 and need help get
I am having trouble with my play station 4 and need help get it running properly … read more
Richard
Richard
Customer Service
47,274 satisfied customers
How can i make my HP 8710 printer work with WIFI. Right now
how can i make my HP 8710 printer work with WIFI. Right now it prints through a USB cable. Phil … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I already have a Roku stick on a TV in another part of the
I already have a Roku stick on a TV in another part of the house and it works perfectly. … read more
Richard
Richard
Customer Service
47,274 satisfied customers
I have a denim avr x2200w and have just transferred over to
I have a denim avr x2200w and have just transferred over to nbn in the last couple of months. Got a message asking to do a firmware update and realised I may not have update the wifi settings on the a… read more
Richard
Richard
Customer Service
47,274 satisfied customers
Roku premier is on but main screen reads not connected. how
Roku premier is on but main screen reads not connected . how do I connect-have tried everything I know how … read more
Richard
Richard
Customer Service
47,274 satisfied customers
My Acer laptop will no longer link to wifi. I had the Ram
My Acer laptop will no longer link to wifi. I had the Ram upgraded today and when I returned home the wifi light will no longer come on and when I run the diagnosis, I am told that the wifi is turn of… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I just got a tomtom 6000 trying to set it up it will not let
I just got a tomtom 6000 trying to set it up it will not let me choose my county it is not on there… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
hi can you help me with my blackberry playbook 64 , i was trying
hi can you help me with my blackberry playbook 64 , i was trying to clear the history and i must have done something wrong because the only page that is displayed is the AGREEMENT page with a drop dow… read more
ITTechChris
ITTechChris
IT Technician
352 satisfied customers
I have an Acer Aspire S3 SSD bought a few months ago. Now suddenlty
I have an Acer Aspire S3 SSD bought a few months ago. Now suddenlty keeps dropping the Internet connection even though it shows all network bars full. I need to disconnect and reconnect continuously. … read more
John
John
Engineer and electronic enthusiast for more than 12 years.
Bachelor's Degree
228 satisfied customers
I have a problem with my keyboard. (acer Aspire 8930G) When
I have a problem with my keyboard. (acer Aspire 8930G) When I typ an 'a' after a 'v' very often the text appears not in the line where you ara working, but from the 'a' the text jumps to another line … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I have a Garmin nuvi 3790T. I am located in Australia. I purchased
I have a Garmin nuvi 3790T. I am located in Australia. I purchased maps of europe and have installed them on my Mac. I've followed the prompts to instal the maps i want on my GPS. When i open the GPS … read more
NKRCS
NKRCS
Senior Consultant Engineer
Bachelor\u0027s Degree
Hi there I have itunes 9.1.0.79 and an iphone 3g with 3.1.3/
Hi there I have itunes 9.1.0.79 and an iphone 3g with 3.1.3/ 05.12.01. It will not stay connected to my home wifi network for more than a few minutes and now when I connect to itunes I get the followi… read more
Expert-Repair
Expert-Repair
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
11 satisfied customers
I recently received from my company an IPhone 3G which I was
I recently received from my company an IPhone 3G which I was able to set up for my personal use on aol email, ITunes, etc. from my home computer as well as being able to receive and send emails from t… read more
Mike D.
Mike D.
Bachelor's Degree
173 satisfied customers
I have an older Toshiba Satelllite 1115 laptop. My homeowners
I have an older Toshiba Satelllite 1115 laptop. My homeowners association has added wifi to the community center. I would like to use this access as I give presentations to the architectural committee… read more
abhi_iitian
abhi_iitian
Bachelor's Degree
1,543 satisfied customers
Recently our printer began showing what I think is German instead
Recently our printer began showing what I think is German instead of English on the info box at the top of our printer. Any suggestions on how to get back to English?… read more
Richard Finney
Richard Finney
Student. Microsoft's M.C.S.E.
Vocational, Technical or Trade Scho
418 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x