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Bc75xlt scanner will pick up channels but there all static…

Customer Question
Bc75xlt scanner will pick...

Bc75xlt scanner will pick up channels but there all static adjusted squelch

Technician's Assistant: What's the brand and model number of your TV? How old is it?

2 years old Apex

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Yes and no

Technician's Assistant: How long has this been an issue with your Apex? What happened right before this?

Don't have issues with tv just scanner

Submitted: 2 months ago.Category: Consumer Electronics
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Answered in 2 hours by:
12/21/2017
Electronics Technician: Kelly, Appliance Technician replied 2 months ago
Kelly
Kelly, Appliance Technician
Category: Consumer Electronics
Satisfied Customers: 24,214
Experience: Highly accurate diagnostician with over 30 years experience!
Verified

Thanks for counting on us to help with your scanner problem. My name is ***** ***** I look forward to helping you!

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Electronics Technician: Kelly, Appliance Technician replied 2 months ago

This is quite common with portable scanners and is almost always due to the poor performance antenna they come with, especially if you live in a fringe area or use it mostly indoors. Using an external antenna is always the best option but if you need the portability, you can get a high gain antenna with much better performance characteristics. The best portable antenna will be a telescopic one but their size can be somewhat cumbersome. How exactly are you using the scanner, ie. indoors as a base, in a car, on your belt, etc?

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Customer reply replied 2 months ago
Indoors
Electronics Technician: Kelly, Appliance Technician replied 2 months ago

Are you able to put up a small external antenna or want one that will work well but only connect to the scanner indoors?

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Kelly
Kelly
Kelly, Appliance Technician
Category: Consumer Electronics
Satisfied Customers: 24,214
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