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I have a ZTE metro pcs and I forgot my pattern I want to…

Customer Question
I have a ZTE...

I have a ZTE metro pcs and I forgot my pattern I want to know how can I unlocked it without wiping out my data?

Technician's Assistant: Just to clarify, what device or product are you trying to access?

ZTE Max cell phone

Technician's Assistant: When were you last able to use your MAX?

Four days ago and I switched my digits to pattern password

Technician's Assistant: Have you tried a Factory Reset? The Phone Expert can walk you through this to ensure you don't lose your photos, contacts and other data.

No I haven't but I'm ready

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

That's it

Submitted: 6 months ago.Category: Consumer Electronics
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Answered in 5 minutes by:
12/21/2017
Electronics Technician: Richard, Customer Service replied 6 months ago
Richard
Richard, Customer Service
Category: Consumer Electronics
Satisfied Customers: 47,062
Experience: Over 20 years fixing Electronically devices
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

No sorry it cannot, the only way to remove the passcode is to wipe the phone.

There is no other way

Do you know the procedure to do this?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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