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I have an old Snackmate SM3 which has suddenly developed a…

Customer Question
I have an old...

I have an old Snackmate SM3 which has suddenly developed a fault whereby ALL product dispensers are only rotating one third of a revolution so it takes three coin insertions to complete a vend. I have just installed a new NRI coin mech as the old ones coin validator failed and there were no parts available anymore.

Technician's Assistant: How long have you had your SM3?

I have owned the business for 13 years and the machine was in service prior to that.

Technician's Assistant: What have you tried so far?

Doing a vend test. All dispensers are working but only at a third of a revolution

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

I don't know if there is a code to check as it appears the trigger current is not staying on for long enough to achieve a full revolution.

Submitted: 7 months ago.Category: Consumer Electronics
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Answered in 16 hours by:
12/21/2017
Electronics Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: Consumer Electronics
Satisfied Customers: 2,641
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 7 months ago
please
Electronics Technician: Harry, Customer Service replied 7 months ago

For this type of issue, you will need to have someone locally look at your vending machine to see what exactly is wrong with it.

What is your zip code?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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