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My coolpix 5700 is locked up. do U have a service facility…

Customer Question
My coolpix 5700 is...

My coolpix 5700 is locked up . do U have a service facility to make repairs?

Technician's Assistant: How old is your CoolPix?

How can I tell Ive had it several years, maybe 10 years.

Technician's Assistant: The Camera Technician will be able to walk you through that. What have you tried so far with your CoolPix?

It works part of the time buit currently the the lens has extended and whe I shut it off it does not move to the retracted position

Technician's Assistant: Happy to help. Want a weekly JustAnswer email to help with other issues? If so, what's your email address? And if you'd still like to talk to the Camera Expert, I'll connect you shortly.

Customer:***@******.***

Technician's Assistant: Anything else you want the Camera Expert to know before I connect you?

It is not the battery as I put in a fully charged battery

Submitted: 6 months ago.Category: Consumer Electronics
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Answered in 7 minutes by:
12/20/2017
Electronics Technician: Russell H., Service Tech replied 6 months ago
Russell H.
Russell H., Service Tech
Category: Consumer Electronics
Satisfied Customers: 12,741
Experience: 8+ years of professional experience
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.
I can point you to one, or several, nearby Authorized service facilities to repair that camera model, if you will Reply and tell me what your local zip code is, please.

If there should happen to be none nearby to you, I can give you directions as to where to send the camera for repairs, instead. Let me know, please.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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