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The clutch on the Swintec 2410 cleartypewriter is slipping.

Customer Question
The clutch on the...

The clutch on the Swintec 2410 cleartypewriter is slipping. I bought the typewriter in Dec. 2015 from Walkenhorst's , the sole source of supply of this item for inmates incarcerated at R. J. Donavan California State Prisons, where it was shipped. How can it be fixed without replacement parts???

Technician's Assistant: What's the brand and model of your product?

Swintec Model2410

Technician's Assistant: What have you tried so far?

Walkenhorst does not offer parts or repair. Prison security only allows authorized dealers !!

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

If repair parts are needed and available, how can they be delivered inside the prison?

Submitted: 8 months ago.Category: Consumer Electronics
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Answered in 4 hours by:
12/19/2017
Electronics Technician: Harry, Customer Service replied 8 months ago
Harry
Harry, Customer Service
Category: Consumer Electronics
Satisfied Customers: 2,842
Experience: IT at Justanswer
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Hi and welcome to JustAnswer! Before we get started, it looks like you may be trying to reach another company. JustAnswer is a question and answer site and not affiliated with the company you are trying to reach. I am a certified technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question. Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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