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When I dial and number and talk anywhere from 17 59 40

Customer Question
When I dial and...

When I dial and number and talk anywhere from 17 59 40 seconds the phone looses the connection and startsa busy tone. Been doing that two days now and I have changed nothing. All three phones do it so something must be wrong in the main base.

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

Not a smartphone a digital cordless answering system, model KX-TGD224N, three phones

Technician's Assistant: How long has this been going on with your smartphone? What have you tried so far?

Two days, tried the connections and read the manual, can't figure it out. It calls out or answers but only stays connected a few seconds. I thought maybe I had pushed something on the base which is causing it.

Submitted: 7 months ago.Category: Consumer Electronics
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Answered in 1 minute by:
12/18/2017
Electronics Technician: Richard, Customer Service replied 7 months ago
Richard
Richard, Customer Service
Category: Consumer Electronics
Satisfied Customers: 47,232
Experience: Over 20 years fixing Electronically devices
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Please remove the power to the base unit and the batteries from the handset

Then wait 10 minutes, connect the power to the base unit, put the batteries in the handset and tell me if it then functions correctly.

Please let me know the results

Thank you

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Electronics Technician: Richard, Customer Service replied 7 months ago

Richard

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